Airpark Chrysler Jeep Dodge RAM

new jeep purchase great buying experience at the dealer. Rick the sales person was very knowledgeable and helpful. very little pressure, delivered what he promised and great buying experience at the dealer. Rick the sales person was very knowledgeable and helpful. very little pressure, delivered what he promised and no surprises. Entire buying experience was less then 2 hours from arrival to departure with our new grand Cherokee. Closing was quick and minimal pressure from the closer. Will definitely go back again. More

Five stars to 1 in a hurry Kids to Weston in finance. Other than that I can’t believe how a dealership can still operate the way this one does. Asked repeatedly for managnent Kids to Weston in finance. Other than that I can’t believe how a dealership can still operate the way this one does. Asked repeatedly for managnent phone calls to discuss issues with the deceitful salesman I had. Going to continue to share on other social media websites about how they operate. Still waiting for a vehicle I ourchased with no answers on a delivery date.... taking my business elsewhere More

New Jeep Purchased Doug, Henry and Tyler were outstanding helping us purchase our new jeep. On both our trips to the dealer they were right there to help. Thanks, Doug, Henry and Tyler were outstanding helping us purchase our new jeep. On both our trips to the dealer they were right there to help. Thanks, More

Poor customer service They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call me when my vehicle was ready and send an Uber to get me. Two hours into waiting, I called my service advisor. No return call. I called back 20 minutes later. Still no call back. I called a 3rd time. No one available to speak with me. I then took it upon myself to call an Uber to take me to the dealership. Upon arrival, I learned that my vehicle had been completed at 3:11pm. I was now 4:45pm. The service advisor, John Kenney, never returned my call (s). Never acknowledged me when I arrived at the dealership - me, clearly upset. The lady in the office was kind (D. Sandoval) and tried to help. More

AC repair My experience the service center has been horrible on multiple occasions. Most recently, I set a 9:00 appointment for 6/27 to get the AC and a malfunc My experience the service center has been horrible on multiple occasions. Most recently, I set a 9:00 appointment for 6/27 to get the AC and a malfunction light looked at. I brought it in and was going to wait but John Marino said it would be a few hours, so I left and he agreed to call me after it was looked at. By 3:00, I had not received a call so I tried to contact him but he could not be located so I left a message to call me back. At 4:00, I called again and he still could not be located. I said I needed a call back ASAP as I was coming to pick it up at 5:00. I finally received a call back at 4:45 from John. He claimed that it was being looked at but the cause of the issue could not be determined and he asked if I was able to leave the vehicle or bring it back the next day but neither of these was an option. I picked up the vehicle to find out from another service person that the vehicle had not even been looked at yet. This exact same situation happened with another vehicle of mine about a year ago with Doug Chapman at this service center. I had assumed it had was a one-time scheduling error or something but realize this now that this is a common excuse used with the customers. I have purchased my last 3 vehicles from this dealership and I am loyal to Chrysler and Dodge. They are the closest Chrysler/Dodge dealership to my home but I set an appointment with Chapman which is much farther away. The issue was fixed in under a day and I was continually updated about what was being done and when it would be ready. The repairs were done for less $ by Chapman than what Airpark said it would cost to just diagnose the problem. I will be taking my vehicle purchases and service needs elsewhere. More

professional excellent dealership all around great priduct knowledge and very responsive. Robert Brickman was my salesman and he did an excellent job with my trad excellent dealership all around great priduct knowledge and very responsive. Robert Brickman was my salesman and he did an excellent job with my trade and my new truck. More

Recommend Best part about this dealership? Availability for service appointments! Provided an appointment within 48 hours by Nikki. Called another dealership fi Best part about this dealership? Availability for service appointments! Provided an appointment within 48 hours by Nikki. Called another dealership first & was offered an appointment 10 days out. Arrived at dealership. Greeted by Leon, my customer service rep, immediately upon arrival. Enjoyed the great waiting area (water, coffee, donuts, popcorn) comfortable furniture. When my service was done, Leon escorted me back to my car. Although my service was routine, car’s running great. Will come to Airpark for future service needs. More

Excellent Experience No hassle and no pressure approach. Dale, Doug and Robert provided the best car buying experience one could ask for. I can highly recommend This dea No hassle and no pressure approach. Dale, Doug and Robert provided the best car buying experience one could ask for. I can highly recommend This dealership! More

Excellent Experience Very helpful sales and finance staff. Never once did I feel pressure to buy something I didn't really want or need. Appreciate all they did for us, Very helpful sales and finance staff. Never once did I feel pressure to buy something I didn't really want or need. Appreciate all they did for us, John Thebold and Chris Bass were the best. More

Very helpful and friendly Amazing customer service! Made it a very easy and comfortable experience. The service advisor, Leon went above and beyond. He was extremely helpful th Amazing customer service! Made it a very easy and comfortable experience. The service advisor, Leon went above and beyond. He was extremely helpful throughout the process. More