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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
1,101 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today.
Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one.
Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight.
In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,101 reviews
May 18, 2022
I called to make an appointment for service. John answered the phone and was very unprofessional. I have two Dodge Grand Caravans. One of my Grand Caravan was serviced there before. I wanted him John answered the phone and was very unprofessional. I have two Dodge Grand Caravans. One of my Grand Caravan was serviced there before. I wanted him to look up the vehicle so that I may make an appointment with the service advisor that last dealt with. He refused to look up my phone number to find the vehicle. He wanted me to have the vehicle vin number and refused to look up the vehicle by phone number. I told him the vehicle was with my husband at work and I did not currently have the vin. He was upset that I did not want to make an appointment with him, and hung up. His tone of voice was contentious while being patronizing. If he does not want to speak with the public then he should not answer the phone. It was not unreasonable to ask to make an appointment with the previous service advisor that helped us, there was no reason to hostilely state "if the appointment is not with me then you can call back tomorrow!" Then he hung up. I would not recommend this dealership. A dealership should never allow an employee to refuse to do their job, be allowed to intentionally hang up on customers nor be allowed to display unprofessional and hostile behavior towards the customer. More
by BGS
Employees Worked With
John
May 06, 2022
Did a fantastic job at walking me through everything, especially it being my first time! Always have been very skeptical of dealerships but this one treated me right! especially it being my first time! Always have been very skeptical of dealerships but this one treated me right! More
by Steve
Employees Worked With
George
May 04, 2022
Usually I hate buying new vehicles because of the pressure by dealership staff. However this was the best experience yet our sales guy and finance guy we worked with were patient and took the time t pressure by dealership staff. However this was the best experience yet our sales guy and finance guy we worked with were patient and took the time to work with us and understood our situation. Defiantly would recommend people visit and buys from here. More
by Crystal90r
Employees Worked With
Mo, Nikki Van Doran, Glen Drobney
April 25, 2022
Great customer service! !!!! They had a large selection of used jeeps to choose from. The were also covered by the 100000 mile warranty for engine and transmission. !!!! They had a large selection of used jeeps to choose from. The were also covered by the 100000 mile warranty for engine and transmission. More
by dr.timothyporter
Employees Worked With
Wally sales person, Nikki Van Doran, Glen Drobney
April 07, 2022
In February 2022 I purchased a used RAM 1500 online from Airpark Dodge Chrysler Jeep. I was working with Christian, an assistant manager at the dealership. On February 17th, 2022 Christian sent me a video a Airpark Dodge Chrysler Jeep. I was working with Christian, an assistant manager at the dealership. On February 17th, 2022 Christian sent me a video and pictures of the vehicle. I asked Christian about the condition of the truck and he explained that the only damage on the vehicle were some superficial scratches on the right rear bedside of the truck. I asked him if they could be buffed out and he said that they could and that the dealership would take care of it prior to delivering the truck to me. Again, this was the only damage that was declared to me during the purchase process. Upon delivery to Las Vegas I noticed a very large star / crack on the passenger side of the windshield. I sent a text to Christian and asked him why this damage wasn't disclosed to me. He asked for a picture of the damage which I sent to him. Christian then said he would speak to his manager and get back with me. When I heard back from Christian he told me that they would pay to replace the windshield and that they would send me a check for $250 because "that is what they pay for windshields". I told Christian that while I appreciate them stepping up to replace the windshield, $250 was not closed to covering the cost for me to replace the windshield. I called Safelite Auto Glass and the cost for my windshield is $817.63. I have called and texted and emailed Airpark asking to speak to a senior manager about this issue and so far my communication attempts have been ignored. Do not trust anything this dealership tells you, especially if you are buying a used vehicle. Their response to a complaint with the Better Business Bureau was "the vehicle was sold as-is". So in their eyes they can lie to a customer when they ask about damage because the vehicle is sold "as-is". Two weeks after receiving the vehicle I noticed a loud knocking sound coming from the engine. I took the truck into my local dealership and it turned out that two of the lifters in the engine needed to be replaced. The truck was in the shop for two weeks for this repair. I would not recommend this dealership and I will tell everyone that I can, not to purchase from them. More
by ICT
Employees Worked With
Christian Rush
March 31, 2022
Had a great experience with Matt Sarnocinski! He took great care of me through the whole process and made finding the perfect Grand Cherokee incredibly easy. He took great care of me through the whole process and made finding the perfect Grand Cherokee incredibly easy. More
by manna.sonic
Employees Worked With
Matt Sarnocinski
March 16, 2022
Super shady business practices, lied about services performed on carfax. Terrible buying experience. Definitely would not recommend this dealer. performed on carfax. Terrible buying experience. Definitely would not recommend this dealer. More
by Xtech
Employees Worked With
Nikki Van Doran, Glen Drobney
March 14, 2022
No pressure, polite & informed. Good vibes, easy to work with. They worked with me on my trade-in to make my wknd easier. Good vibes, easy to work with. They worked with me on my trade-in to make my wknd easier. More
by kelsey
Employees Worked With
Matt Sarnocinski , Nikki Van Doran, Glen Drobney
February 28, 2022
Eli Bennett at airpark dodge amazing! Helped me get my perfect truck a new dodge ram!! . Highly recommend getting your next ride from this guy!! I will only be doing my business with him Helped me get my perfect truck a new dodge ram!! . Highly recommend getting your next ride from this guy!! I will only be doing my business with him from now on! More
by Dragonette7777
Employees Worked With
Eli Bennett
