Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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How about listening to your customers! Made an appointment online, checked all items that apply. #1 fix tire pressure, light is on. #2 oil change, #3 There was some kind of pulsating, poss Made an appointment online, checked all items that apply. #1 fix tire pressure, light is on. #2 oil change, #3 There was some kind of pulsating, possibly the tire out of balance. Other incidental items were a 2 recalls and a multi point check, low priority. Gave service advisor same list when I arrived at my appointment time. Called service advisor at 12:30pm to check on car, left a message. She called me back 1 hour later completely unprepared, asked her about my top 3 items she did not know. She called me back about 3:00pm said the car would be ready by 4:00pm, again I asked about my top three items, again unprepared, she only new the oil change was done. I arrived to pick my car up at 5:00pm, waited for 10 minutes, they paged her 3 times, the she stood 50 feet in front of me laughing it up with another employee for another 5 minutes before she finally went to her office to get my paperwork. They did not fix the tire pressure light or address the pulsing issue. She apologized and said she would come pick my car up at my office. I told her I have to look at my schedule so call me first thing in the morning. She has not called me back. Not happy my time was wasted and the car is not fixed. More
Great Service Everybody was great and took the time to go thru indepth details from the contract to features of my truck. Loved it! Would recommend to anyone. Everybody was great and took the time to go thru indepth details from the contract to features of my truck. Loved it! Would recommend to anyone. More
Very pleased with the service! Our Jeep was towed into the dealership after the service department closed on a Friday night. Saturday morning we were contacted and told what had to Our Jeep was towed into the dealership after the service department closed on a Friday night. Saturday morning we were contacted and told what had to be done and when it would be ready to pick up. We picked up the Jeep on Monday. Great job and thank you to Chad Blatt and the service department team. More
Much better service than GMC Dealership Really loved Chad who was very patient and helped me get my truck back in time for an important trip. Thank you very much for your help! Really loved Chad who was very patient and helped me get my truck back in time for an important trip. Thank you very much for your help! More
Great service experience!!!! I recently brought my ram in for some recall work, oil change, rotation, etc. When I first arrived I told my service writer that I needed to be on the I recently brought my ram in for some recall work, oil change, rotation, etc. When I first arrived I told my service writer that I needed to be on the road by 2pm to pick up my son from school. I wasnt promised anything from him, but I was on the road at 1pm that day. I would highly recommend these guys,they go above and beyond for their customers and they care!! More
Happy Customer I was 1st met by Steve Jones who was low, key, informative, helpful and pleasant. He knows the products. I was then made an offer that I accepted. I was 1st met by Steve Jones who was low, key, informative, helpful and pleasant. He knows the products. I was then made an offer that I accepted. Everyone I came in contact with was considerate of my time. I will recommend them to family and friends. More
new truck purchase excellent staff made the buying experience smooth and pleasurable. I would highly recommend this dealership. our sales staff went above and beyond w excellent staff made the buying experience smooth and pleasurable. I would highly recommend this dealership. our sales staff went above and beyond what I had expected.. More
OIl change and Tire rotation Sheilah was very polite and provided Great Service. work was completed quickly and all work seemed to go as planned. Would recommend dealer to anyone. Sheilah was very polite and provided Great Service. work was completed quickly and all work seemed to go as planned. Would recommend dealer to anyone. More
Lied about warranty coverage I went in for warranty work and they said my repairs weren't covered. I didn't want to pay $800 for the service so I had to pay $150 for them to look I went in for warranty work and they said my repairs weren't covered. I didn't want to pay $800 for the service so I had to pay $150 for them to look at it. I since confirmed the work is very clearly covered by the warranty (this is the Jeep warranty not a 3rd party one). I'm now trying to get a refund and will take it to another dealer for repair. More
Great Salesman, bad Finance experience I must admit, although it was all my fault I could have walked away, I truly wanted the Wrangler so I endured the torturous financial process even tho I must admit, although it was all my fault I could have walked away, I truly wanted the Wrangler so I endured the torturous financial process even thought I was financing it through my Bank??? Yes I have purchase many cars in my life, most of them European, and never have I experienced this. The saving grace for this location is their service department, and follow through Sales folks. So you'll be satisfied after you purchase it, but make sure you don't fall for the crap they're selling at the signing. More