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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 22, 2019
Dishonest and Disrespectful dealership : 1st: after days of talking with them before my test drive appointment and discussing my trade in, the person I worked with in the dealership seemed : 1st: after days of talking with them before my test drive appointment and discussing my trade in, the person I worked with in the dealership seemed that we never talked before: I felt that everything we had talked was completely ignored! Bad start, I thought!The person started opening the emails and verifying everything we had talked. More importantly: we specifically discussed the trade in value and what I am looking for my car. I was very clear as I did not want to waste my and their time! They gave me a number for my trade in, documented via email! Of course, as they said, they must see the car for best appraisal so that I can get the most for it. Makes sense. They saw the car and confirmed that it was in “like new” condition. Nevertheless, the manager gave me super funny, low and insulting offer for no reason but to make fun of me. I told them that they INSULTED me and we all wasted our time. The initial offer was lower that the KBB instant cash offer and what they stated in the email. Yes, they changed the offer after they messed up...but it did not matter to me anymore. I was mad. They are promoting themselves to be a different, not typical dealership...! Oh my: what I experienced was Disrespect and Insult!!! The Car sale business has been shifting and they should really consider how they treat customers, if they care for my opinion! Do Not trust and Be Careful where you plan to spend tens of thousands of dollars! More
by JV66
Employees Worked With
internet sales
February 17, 2019
Customer Service Trust, where your vehicle is concerned, is of utmost importance. whether you are going to drive 100 miles or a thousand; you want to do so relying on Trust, where your vehicle is concerned, is of utmost importance. whether you are going to drive 100 miles or a thousand; you want to do so relying on your vehicle to deliver the performance and reliability. Airpark Chrysler Jeep, "George Chacko", has a staff to deliver your requirements and the guidance where you may be lacking. and wonderful popcorn. A multi functional customer service area (areas) should you desire to wait. If you REALLY need service - Airpark Chrysler Jeep is the place to Go. More
by HossvMan
Employees Worked With
George D Chacko
February 15, 2019
Good, honest folks After having a not so great experience elsewhere, I decided to head over to Airpark. Robert Brickman, Charlie Brummett, Chris, and Sam Osterkorn help After having a not so great experience elsewhere, I decided to head over to Airpark. Robert Brickman, Charlie Brummett, Chris, and Sam Osterkorn helped provide an excellent and very professional experience. They were patient and transparent as we discussed options. Normally, I would expect to have to question obscure fees, backend math, etc.; however, that was not the case at Airpark. Everything was black and white and easy to follow. I am quite happy with my purchase and experience with Airpark and highly recommend them to anyone looking for a new vehicle. I will certainly be coming back for future purchases. More
by geraldk
Employees Worked With
Robert Brickman, Charlie Brummett, Chris, Sam Osterkorn
February 13, 2019
Great team They will work with you and help you every step of the way. The price was incredible and because of their willingness to help I am a proud owner of a They will work with you and help you every step of the way. The price was incredible and because of their willingness to help I am a proud owner of a new Grand Cherokee Limited More
by Pj
Employees Worked With
Mark, willie, coye
February 05, 2019
Great service and friendly employees. The process was quite short in comparison to other cars I have bought. I walked in, found the vehicle I wanted and was out of and friendly employees. The process was quite short in comparison to other cars I have bought. I walked in, found the vehicle I wanted and was out of the door with relationship relatively soon. More
by Cin
Employees Worked With
Noah
January 30, 2019
Sheilah Keilman ! I highly recommend the Airpark Dodge Chrysler Jeep Service Department. Sheilah Keilman, the customer Relations Manager was the BEST! On Monday, Januar I highly recommend the Airpark Dodge Chrysler Jeep Service Department. Sheilah Keilman, the customer Relations Manager was the BEST! On Monday, January 28, 2019, Sheilah took such a concerned interest to assure my husband and I were very well taken care of for the service of our vehicle. Sheilah should be commended for her outstanding Customer service. Thank you so much, Sheilah.....it certainly was our pleasure to meet and work with you. All the best, John and Donna Biczo More
by DonnaB
Employees Worked With
Sheilah Keilman- Customer Relations Manage and Omar-Service Dept.
January 25, 2019
Service review Took several minutes to get recognized/greeted but once that happened the experience was pleasant and painless. The service tech explained in detail w Took several minutes to get recognized/greeted but once that happened the experience was pleasant and painless. The service tech explained in detail what was needed and walked through what was being done and finished in expected time frame. Would recommend the service department -not so much sales department. More
by Jerry
Employees Worked With
Jason Valadez
January 24, 2019
2004 Jeep Wrangler oil leak On arrival sat for about 5 minutes in carport before being acknowleged...otherwise everyone was helpful and courteous. Micah, my advisor was helpful. On arrival sat for about 5 minutes in carport before being acknowleged...otherwise everyone was helpful and courteous. Micah, my advisor was helpful. Was very worried after a $2500 service that my Jeep still leaked but have been advised it was residual oil that leaked out. Only recomendation in retrospect is the initial slow greeting, even if otherwise occupied I think I would have felt welcomed if someone had taken a moment, sooner to let me know they saw me. More
by Ac
Employees Worked With
Micah Young
January 22, 2019
Awesome experience This was the best car buying experience. They worked to get us out quickly, they had the vehicle ready for us to test drive when we got there, and eve This was the best car buying experience. They worked to get us out quickly, they had the vehicle ready for us to test drive when we got there, and everyone was friendly and attentive. Thank you! More
by GaleGab
Employees Worked With
Ghaleb
January 16, 2019
A Great Buying Experience-Again! Just purchased a brand new Hellcat Redeye from Airpark. This is my third vehicle from them and once again they did me right. Steve Cazoneri make the b Just purchased a brand new Hellcat Redeye from Airpark. This is my third vehicle from them and once again they did me right. Steve Cazoneri make the buying experience easy. David Head is also a really good guy. Five stars to this dealership-again! More
by Hellcat Guy41
Employees Worked With
Steve Cazoneri, David Head,
