Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
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Purchase 2019 Rubicon The good was 1. They had a very large selection to choose from. 2. When it came to signing the xxI lady was great. The not so good 1. Had c The good was 1. They had a very large selection to choose from. 2. When it came to signing the xxI lady was great. The not so good 1. Had calls from at least 3 different people at Airpark over the couple weeks we were looking. Got so bad I had to tell them to stop 2. Mid shopping we were turned over from Eric to Ghaleb. Not sure why but we were. 3. Couldn’t find the vehicle we eventually purchased even though we set up an appointment to be there at 1. By the way they had it down for 4 4. Once we signed papers it seemed like we couldn’t leave fast enough. We’ve bought maybe 15 vehicles in our lives and the walkthrough of the vehicle after signing might have lasted 5 minutes. Really really poor move. 5. While Ghaleb was very nice wasn’t knowledgeable about the product. And as mentioned aside from showing us the display screen and reading what the icons were, literally no walkthrough. 6. They also list the second key to the vehicle. While not a big deal I’ve never had it happen before and really illustrated the disorganization of the operation. So I walked away thinking yeah they are a volume dealership but not sure how they get volume other than selection because it wasn’t service at least for us. More
Great Very efficient and fast Salesman was very good and quick Finance was great and informative I will go back. I highly recommend them. Nice job. Very efficient and fast Salesman was very good and quick Finance was great and informative I will go back. I highly recommend them. Nice job. More
Great Service! Jason Valdez went above and beyond helping us with our RAM 2500 and a very complicated comprehensive claim. I recommend the service department highly Jason Valdez went above and beyond helping us with our RAM 2500 and a very complicated comprehensive claim. I recommend the service department highly and will go back whenever I'm i teh area and need something done. More
CHEROKEE TRANSMISSION Had some issues with the 9 speed transmission in my 2016 Cherokee Trailhawk. Charlie Brummett was right on top of it and solvedd the problem pronto Had some issues with the 9 speed transmission in my 2016 Cherokee Trailhawk. Charlie Brummett was right on top of it and solvedd the problem pronto. Highly recommended A+++ More
Jeep service We had an engine warranty issue while vacationing in Scottsdale. Our service advisor told us to go to the dealership and have it taken care of. We too We had an engine warranty issue while vacationing in Scottsdale. Our service advisor told us to go to the dealership and have it taken care of. We took it to Airpark Chrysler Jeep and was taken care of immediately. We brought it in at 3PM and they needed it overnight. Airpark has an arrangement with Enterprise around the corner for $35 per day. I was surprised to get the phone call the next morning by 10:30 AM that it was done. Since it was under warranty it didn’t cost us a thing except for the $35 for the rental. Outstanding service and extremely prompt. We’re very happy with Airpark and recommend it highly. More
Dodge Ram We just bought a new Dodge Ram 3500. We are so very happy with all the staff who went above and beyond to help us find the perfect vehicle for our ne We just bought a new Dodge Ram 3500. We are so very happy with all the staff who went above and beyond to help us find the perfect vehicle for our needs and treated us like royalty! A most wonderful experience! More
Sheila Keilman Saved The Day When I arrived for my oil change and tire rotation they had no record of my appointment. As this was my second attempt to get in I was just going to When I arrived for my oil change and tire rotation they had no record of my appointment. As this was my second attempt to get in I was just going to go somewhere else. Just then Sheila came along and I explained my problem and just asked that they turn my Ram around so I could leave! She replied, “Sir you are here and I am going to get you taken care of now. What do you need? “Ok, I said, I need an oil change, tires rotated, and I have 2 recalls to take of. “How much time do I have?” She asked. “Two hours, I said Well she got the paperwork done and she helped me find the wheelchair ramp and walked me to the waiting room. Two hours later she came and got me and since I had not been there before she helped me to find the cashier who by the way was also really nice. As long as Shiela is there I will be a customer. She really saved the day for me. Thanks Sheila. I was the guy with the walker and the white Ram 1500 Limited. More
Customer satisfaction notice U53 Jason the service advisor was professional taking my call and setting up my appointment, he understood my concerns and expectations. On the appointmen Jason the service advisor was professional taking my call and setting up my appointment, he understood my concerns and expectations. On the appointment date, Jason was there to greet me, he and the rest of the service department exceeded my expectations.The repair was done quicker than anticipated, the also gave my truck a wash. Thanks Jason and crew. More
Fast and Efficient Excellent Service! I brought our 2018 Jeep Grand Cherokee and our 2017 Dodge Challenger in for regular service, oil change, tire rotation, inspection, Excellent Service! I brought our 2018 Jeep Grand Cherokee and our 2017 Dodge Challenger in for regular service, oil change, tire rotation, inspection, etc. The Jeep also had a safety recall that needed to be taken care of. Service advisors Charlie Brummett and Derrick Parra were a pleasure to work with, even though I had to reschedule an appt. at the last minute. They gave realistic time frames and kept my husband & I updated on the service progress in real time. Thank you! More
5 Stars!!!! After spending a whole day at a different dodge dealership and getting absolutely nowhere on a deal for a new truck, I made it to Airpark Dodge and wa After spending a whole day at a different dodge dealership and getting absolutely nowhere on a deal for a new truck, I made it to Airpark Dodge and was immediately impressed with the atmosphere and the non pressure that the dealership provided. They had many different trucks to choose from that met my requirements and at a price that I couldn’t find anywhere else. I highly recommend Airpark Dodge, and also Benjamin Dayton who helped us, as this was by far the best experience I have had while purchasing a vehicle from any dealership. I will recommend them to family and friends alike who are in the market for a new vehicle, as well as anyone else looking for a vehicle. 5 star service in every way!!! More