Airpark Chrysler Jeep Dodge RAM

BUYER BEWARE! !! DO NOT BUY a vehicle here!! They will overcharge you, make promises to "get the deal" done that they don't intend to follow through on, just to get !! DO NOT BUY a vehicle here!! They will overcharge you, make promises to "get the deal" done that they don't intend to follow through on, just to get a vehicle sold. Found out the hard way...Bought a jeep here in Jan 2022, only to have it break down in the middle of the highway on its first big road trip, merely 7 mos later! 35k miles on it!! They sold the "CPO" vehicle with chips in the windshield that were noticed on the drive home after buying, and they promised they would replace the windshield, still have yet to do it. Meanwhile my "CPO" jeep is now at a repair shop and it won't even start!! Didnt even give us a full tank of gas, knowing we had to drive 2 hours home to Tucson. They oversold, overcharged and my family could've been seriously hurt!! They could care less about people, all about the sale here! Worst car buying experience ever!! The salesman followed us over to the dealership next door and wouldn't leave us alone to look at another vehicle in the other sales lot! So many red flags!! DO NOT waste your time, money or dignity here!! More

BUYER BEWARE! !! DO NOT BUY a vehicle here!! They will overcharge you, make promises to "get the deal" done that they don't intend to follow through on, just to get !! DO NOT BUY a vehicle here!! They will overcharge you, make promises to "get the deal" done that they don't intend to follow through on, just to get a vehicle sold. Found out the hard way...Bought a jeep here in Jan 2022, only to have it break down in the middle of the highway on its first big road trip, merely 7 mos later! They sold the "CPO" vehicle with chips in the windshield that were noticed on the drive home after buying, and they promised they would replace the windshield, still have yet to do it. Meanwhile my "CPO" jeep is now at a repair shop and it won't even start!! They oversold, overcharged and my family could've been seriously hurt!! They could care less about people, all about the sale here! Worst car buying experience ever!! The salesman followed us over to the dealership next door and wouldn't leave us alone to look at another vehicle in the other sales lot! So many red flags!! DO NOT waste your time, money or dignity here!! More

I should have walked away the second I saw how much gas the salesperson pumped like $5.00 to the jeep when we took it for a test drive. I had to pump gas to make it home all dealers give you a full tank wh the salesperson pumped like $5.00 to the jeep when we took it for a test drive. I had to pump gas to make it home all dealers give you a full tank when buying a car. so, this is by far the worst customer service once they get your money they will not give you what they promised even when it's in writing, yes this is what happened to me. the jeep was never detailed it was only washed and still left very dirty but I thought to myself (I can do it no big deal). then we had a disagreement with the tires & finally, I was going to walk away so they gave in only agreeing to give me half of what the tires would cost me still we had to call several times for them to send me the check. the 2nd key took tons of phone & after 5 months to get it, Rachel which is a total (B) called me, and we scheduled the appointment well I missed the stupid appointment due to a family emergency out of the country, once I got back I called this (B) because I need to schedule an appointment for them to F program the key, that should not take more than 10 min. and it can be a darn walk-in especially after making me wait 5 months for this key! well, the key was not held for one month they returned it according to Rachel, I no longer will get the free key that was said I was going to get! I have it in writing & signed by the Manager. but just because I missed my appointment they decide I won't get it for free. and my seat covers also I never got them I told them several times via email with the salesperson & have been calling when I get a chance to leave messages for the manager and no call back we are going into 9 months and I'm tired of this. it should not have to be like this I need my key and seat cover. it's not fair I went in there happily to buy a car and they managed to screw me! please walk away or get things before signing anything or driving away because after that they will ignore you More

Worked with Rob today on a smooth and very easy purchase. Top level service and knowledgeable. Thanks Rob! I will definitely be referring others to see you! Top level service and knowledgeable. Thanks Rob! I will definitely be referring others to see you! More

They were helpful and I was able to buy the car I wanted. The salesman was professional throughout the process. The finance associate knew his stuff. The salesman was professional throughout the process. The finance associate knew his stuff. More

What a bad experience. Initially I though it might be just one bad apple, but it seems most of the tree has gone to rot. We came in to check out a certified Ram 1500 th Initially I though it might be just one bad apple, but it seems most of the tree has gone to rot. We came in to check out a certified Ram 1500 that I had called and texted with a salesman about earlier in the day. It was gorgeous, and just what we were looking for with even a bit more. It had been advertised at the price of 60,099. We were fine with that price. But the window had an "addendum" that had about $2800 in dealership add-ons like nitrogen in the tires and a tint warranty. So the price advertised was deceptive. Our salesperson had been called away for a family situation so we were passed on to a guy named Rob Toma I think. When we asked if they still had the truck on the lot he started trying to ask us what features we wanted. It was over 100 degrees outside and we knew exactly which truck we were interested in so we said, please, no questions - do you have this truck. He literally would not answer us, and kept asking questions. When we told him that if he asked 1 more question we would leave, he said, "I'm not going to let you tell me how to do my job." Easy enough, he was fired and we found a sweet young kid to help us. So, even after the shady price increase, we still talked numbers hoping that they would make it up in the trade in offer. Nope, they came in $5000 under the last dealership offer on my trade. The manager came over and schmoozed us with stories of his wife and this and that, but the price stuck where it was - essentially $5-7000 more than we had expected. So we left. Oh - we bought essentially the same truck at the next place we stopped, which I have also reviewed on this website. More

Zero stars for this dealership. I purchased a $85000 used truck that was damaged on the lot but they promised me it would be fixed correctly by Airpark Chrysler Jeep Dodge Ram Whe I purchased a $85000 used truck that was damaged on the lot but they promised me it would be fixed correctly by Airpark Chrysler Jeep Dodge Ram When they had me pick it up one evening they said it was “fixed” when I got it home and looked at it In The daytime I noticed it was not fixed correctly and I pointed it out to them. I was told by Chris the used car manager that to have it fixed it would cost $2500 but he would only cover $500 of it in good faith. This is unacceptable and bad business I told him. That did not change the outcome. I will never purchase another vehicle from this dealership and I will make sure that anyone I know doesn’t either. I will definitely be sharing this on all social media sites to make sure that this doesn’t happen to another honest paying customer at this dealership. More