Airpark Chrysler Jeep Dodge RAM

Ethan is terrible....If I could give 0 stars I would. I supposedly got approved. Was told they would drop it off at 9am since I didn't have a way there n they said it was no problem. Days go by n nothing. supposedly got approved. Was told they would drop it off at 9am since I didn't have a way there n they said it was no problem. Days go by n nothing. I contacted them no reply. 2 weeks later still nothing. How can u tell someone they're approved and we"re dropping off the car n then not contact them. I even put insurance on it because they told me I had to. The worst experience ever. DO NOT BUY FROM HERE. More

I just bought a Jeep Wrangler 2021 from Steven Ehlert. Steve was very knowledgeable and helpful in the sales process. He is a very pleasant person do deal with and he made the process very easy. Dale T Steve was very knowledgeable and helpful in the sales process. He is a very pleasant person do deal with and he made the process very easy. Dale Taylor the Finance Manager was very professional and he made the financial transaction as easy as possible. Eric in parts was also most helpful. This is a great team and I recommend this dealership very highly. Don P More

Can't get anyone to even call me back. Had discussion about vehicle, salesman said he'd send me a text w/ info shortly, but never did. Then called back next day with very reasonable offer with cash in h about vehicle, salesman said he'd send me a text w/ info shortly, but never did. Then called back next day with very reasonable offer with cash in hand. Chris says he'll call me right back. Never did. Didn't get a yes/no or even counter offer. I guess these guys don't want to sell vehicles. Would look elsewhere unless you like wasting your time. Lots of other dealerships around. More

Very disappointed with Airpark Jeep. Had a service appointment with Derrick today, for multiple ongoing issues concerning my backup sensors. Airpark rotated my 5 tires which caused the back sensors to appointment with Derrick today, for multiple ongoing issues concerning my backup sensors. Airpark rotated my 5 tires which caused the back sensors to continuously tone. The problem didn’t occur until I brought my JL to Airpark for an oil change and tire rotation. Following the tire rotation, the sensors toned whenever the JL was in reverse. Derek refused to recognize this as a warranty claim (Jeep is 6 months ) and refused to provide a loaner car, stating any repair was not under warranty. He stated he would be charged personally if he issued me a loaner. I went to another dealership, who recognized the issue, provided warranty service (which was to rotate the wheel), and quickly resolved the issue. Service. Never going to Airpark again. More

I spend time and money in securing a Nissan Xterra from Devin only to be called back by someone else who stated they had just sold the Xterra. They had already run my deposit of $1000 through and set up Devin only to be called back by someone else who stated they had just sold the Xterra. They had already run my deposit of $1000 through and set up my appointment to pick up the Xterra the next day. Very unethical!! More

Jennifer Martinez was so nice and helpful! She helped me Jennifer Martinez was so nice and helpful! She helped me with all my needs in a timely manner. Would recommend her 100% for future car needs! Jennifer Martinez was so nice and helpful! She helped me with all my needs in a timely manner. Would recommend her 100% for future car needs! More

We recently bought a used Lexus RX-350 from this dealership. We worked with Jennifer Martinez. In the past, I haven't had the best experiences in buying used cars and I somewhat dread the car buyi dealership. We worked with Jennifer Martinez. In the past, I haven't had the best experiences in buying used cars and I somewhat dread the car buying/negotiating process. I have to tell you, working with Jennifer and this dealership was GREAT! They gave me more in trade-in than the other 5 offers I had for my car and they worked with me on the price till I felt it was a good deal. Jennifer really felt like she had my back and continued to work to make the deal work.. After we bought the car, we realized we didn't have our garage door opener in our new car and couldn't get into our house. Jennifer personally drove to our house with our old car so we could use the programmed garage door opener to get in. If you're looking for a great gal to work with who will deliver customer service above and beyond, I would highly recommend visiting Jennifer at this dealership. Jay B. More

Julia was amazing! I was first helped by someone else who was not helpful to me at all. Julia stepped up and now we have our truck! We loved her personality, she was caring and thoughtful about our needs! was not helpful to me at all. Julia stepped up and now we have our truck! We loved her personality, she was caring and thoughtful about our needs! More

Yesterday Dale Taylor in Finance went ABOVE & BEYOND for me and I just met him yesterday.... Thank you again Dale, I will return because of you! me and I just met him yesterday.... Thank you again Dale, I will return because of you! More

I had an appointment for 10 a.m. I arrived and there was only 1 door open and the sales staff was either in a meeting or in their cubicles. As the sales meeting was ending, I asked someone where my sales pe only 1 door open and the sales staff was either in a meeting or in their cubicles. As the sales meeting was ending, I asked someone where my sales person was. She looked up from her computer screen and I introduced myself as her 10 a.m. appointment. She said she would have to check if the vehicle was still available. She returned and said it had been sold the previous evening. She asked if there was anything else I would be interested in. I declined and she escorted me to a door. I left, and was disappointed as I had drove some distance to be there. More