Affinity RV Service, Sales & Rentals
Prescott Valley, AZ
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2 Reviews of Affinity RV Service, Sales & Rentals
In April 2024 my wife and I purchased a Class A RV (Forest River Georgetown) from the Blue Compass dealer in Prescott Arizona. This is my second Forest River product and 7th RV including 2 other Class (Forest River Georgetown) from the Blue Compass dealer in Prescott Arizona. This is my second Forest River product and 7th RV including 2 other Class A's over the past few decades. Dealers, of course, want to make money and RV's are prone to problems, but these Blue Compass people have clearly lost their moral compass. First you should be aware that any reviews you read about them were probably coerced. How it works is, they bribe you by telling you you can get $100 off their parts and merchandise if you write a review. They then stand and watch you write the review and you send it through them before it goes live on the internet. If you see a good review of them by me or anyone else it was probably the result fo blackmail. Once we drive away the Georgetown it immediately began to fall apart. It's now a few weeks later and among other things: the microwave died and had to be totally replaced, the main cabin slide broke a cable and ended up hanging out of the wall, we lost power on half of the coach, we have had flooding in two places inside the RV, the front dashboard literally flew up while I was driving obstructing my view, and (my personal favorite) the refrigerator LITERALLY FELL OUT OF THE WALL! Now this rig was "completely serviced top to bottom" according to Blue Compass. I have not even mentioned the little things like having to have the entire black water system flushed as there was so much buildup it started stinking so bad we couldn't sleep. I am writing this on the floor of the RV waiting to pay yet another repair person hundreds of dollars as he is working to replace the slide cable. I'm an experienced RVer and I know things go wrong and sometimes you get a lemon. Blue compass, however, clearly knew about at least some of the problems with this RV and sold it anyway. There is something nasty about this organization. I would never go near a Blue Compass dealer again and suggest you don't either! More
This is the third time I have had an RV serviced at affinity and the second time that the repairs were subpar and required additional work while I was traveling. This time an axle that they replaced in affinity and the second time that the repairs were subpar and required additional work while I was traveling. This time an axle that they replaced in May had nine bolts that anchored the axle to the frame none of which were tightened completely and all of which came loose while I was traveling in Alberta Canada. The cost to be on this trip was almost $3500 and affinity has denied any responsibility. they have refused to reimburse me for the cost of the repairs while I was traveling and my accommodations. I find this completely unacceptable and will be suing them to recover this money. Once again this is the second of three times I have had an RV repaired and the repairs required additional repairs while I was traveling. Do not take your RV to affinity for service! More