Advantage Toyota of River Oaks - Service Center
Calumet City, IL
73 Reviews of Advantage Toyota of River Oaks - Service Center
The service I received here was outstanding. The service team was very courteous and friendly. I was treated very well, beginning at the point of entry. team was very courteous and friendly. I was treated very well, beginning at the point of entry. More
Superior service! Went to Advantage for the first time. Needed a second opinion. My previous repair shop wanted a enormous amount to fix a problem. I did not trust t Went to Advantage for the first time. Needed a second opinion. My previous repair shop wanted a enormous amount to fix a problem. I did not trust the labor estimate. It was recommended that I go to advantage and see Service Writer, Mike Torres. His customer service demeanor was superior. Nice human being. Patiently answered all questions. Honest, too Car was repaired by a fellow named Martin. It now runs well. I am a very particular customer. I will be returning. The dealership is a bit farther from my residence, than former repair shop, but well worth the drive. They have gained a new customer More
Satisfied with the repair service. Sales representative and representative when checking out. Dropped vehicle off at appointed time. Repairs were complete in a timely manner. Would have liked a car wash 🤔 and representative when checking out. Dropped vehicle off at appointed time. Repairs were complete in a timely manner. Would have liked a car wash 🤔 More
Spend more time doing work instead of videoing. Didn't do tire pressures, all specs were same on all 4 tires and 1 tire was new. Claimed I needed brakes and rotors, NOT! Price for Air Filter and Cabin Filt tire pressures, all specs were same on all 4 tires and 1 tire was new. Claimed I needed brakes and rotors, NOT! Price for Air Filter and Cabin Filter outlandish. They tried to turn a $50 job into over $1000.00. Quit trying to follow your name and take "advantage" of people who you think are ignorant to mechanics. I see how you got the name of DISAdvantage on the streets. More
Went to get a 20,000 mile oil change and was out of $ 646.09 I had to get air and cabin filter, fuel injection cleaned.Hvac checked Labor was so high. Parts costv150.96, rest labor and cabin charge.This 646.09 I had to get air and cabin filter, fuel injection cleaned.Hvac checked Labor was so high. Parts costv150.96, rest labor and cabin charge.This is a bit high. I am still paying a note.I had a $10.00 coupon. More
Great service from all of the staff. I was well aware of the status of my car and even got a video! Calumet bakery too! thank you!! the status of my car and even got a video! Calumet bakery too! thank you!! More
John Samoska in the service dept. gave me quality service , VERY GOOD SERVICE , I have been a customer since 1991 and I am still satisfied with service. THANK YOU !! THANK YOU !! THANK YOU !! THANK YOU!! VERY GOOD SERVICE , I have been a customer since 1991 and I am still satisfied with service. THANK YOU !! THANK YOU !! THANK YOU !! THANK YOU!! More
The WORST! The owner Jason Roberts is rude! He talked down to me and is very dismissive. Seems like he doesn't respect women. His salespeople are like that also. The owner Jason Roberts is rude! He talked down to me and is very dismissive. Seems like he doesn't respect women. His salespeople are like that also. Not a good dealership for women! More
Service Visit This is my 3rd time having an oil change at Advantage Toyota. On 8/7. I had a 2:20 appointment at Advantage Toyota. . When I arrived there were 3 cars This is my 3rd time having an oil change at Advantage Toyota. On 8/7. I had a 2:20 appointment at Advantage Toyota. . When I arrived there were 3 cars in the driveway. I asked the service advisor, Tina Norris, how long she thought my appointment would take? She said I should be ready by 3:45. The time stamp on my receipt is 14:59:45. I can understand that the service department is busy but 2hrs & 40 minutes for an oil change?? It would have been better to give me the option to reschedule. More