Advantage Toyota of River Oaks

They’re professional, prompt and knowledgeable, with quality service and customer excellence. They keep to timeframe for all services. quality service and customer excellence. They keep to timeframe for all services. More

Ok people there. Did not get the best deal. Somewhat disappointed. Had to pay more. Did not get the best deal. Somewhat disappointed. Had to pay more. More

I went to the dealership to look at a used car, that was advertised on their website for $48,473. After taking a test drive I said how much will the car cost. To my surprise they came back with a figure of advertised on their website for $48,473. After taking a test drive I said how much will the car cost. To my surprise they came back with a figure of $55,473. When I asked what about the advertised price on their website which you can see in the picture, the sales man named Derrick Gordon (stay away from him) said we are charging you $1999 for detailing and another $4999 for paint refinish. I said to him I do not want either of those two options. He said I cannot allow that. So be very careful with this dealership they are big into "Bait & Switch" tactics. I am calling the Illinois Attorney General tomorrow to see if this is legal. More

Service is absolutely awful. Did work that I didn’t authorize and still charged me for it. Told me my car would be done same day had to bring it back another day. Made me wait 3 Did work that I didn’t authorize and still charged me for it. Told me my car would be done same day had to bring it back another day. Made me wait 3 1/2 hours longer then I should have even with an appointment. Absolutely terrible experience. More

Dan was very helpful. Inspection video was very informative. It was a good first time experience. Inspection video was very informative. It was a good first time experience. More

The chairs in customer service waiting area need to replaced or cleaned They have stains on the It’s nasty looking The service area staff could be more attentive. The lady that makes the coffee w replaced or cleaned They have stains on the It’s nasty looking The service area staff could be more attentive. The lady that makes the coffee was very welcoming and pleasant Made me feel like family More

I was taken advantage of this week. How many inspections and filters do they need to change anyway? They should have changed it last week with the oil change. The car was brought in due How many inspections and filters do they need to change anyway? They should have changed it last week with the oil change. The car was brought in due to low tire pressure - tires purchased the at Advantage Toyota. I wanted the oil changed..done. This week saw the same problem with the tires..another 100 for a filter change that should have been done last week! This is a serious rip off. There will be no more business for them from me. More

Great service, I didn’t get the free car wash, I wonder why..No pressure from salesman.. Factual information given regarding the vehicle I’m interested in. why..No pressure from salesman.. Factual information given regarding the vehicle I’m interested in. More

I received FANTASTIC service and the video was easy to understand as the various parts of the engine and the under carriage were displayed. understand as the various parts of the engine and the under carriage were displayed. More