Advantage Hyundai - Service Center

Service is garbage Brought my car in for hard water spots on all the glass on a brand new car. Dropped car off on 7/10. Picked up 7/12. Spots still on glass and nose of Brought my car in for hard water spots on all the glass on a brand new car. Dropped car off on 7/10. Picked up 7/12. Spots still on glass and nose of my car has white paint from their walls and a gouge in the lower part of the facia. More

False replacements needed Came today June 13, 2019 for a oil change for my 2017 Santa Fe. While sitting in the waiting area I was approached by my service consultant to fill m Came today June 13, 2019 for a oil change for my 2017 Santa Fe. While sitting in the waiting area I was approached by my service consultant to fill me in on what the service tech felt I needed. Let me just say I would not have been there at all if it weren't for their screw up the last time I was there for a recall. To make it up to me the service consultant gave me an additional free oil change. The consultant told me I needed a new engine air filter and cabin air filter, (BOTH OF WHICH I HAD CHANGED PRIOR TO MY APPT THAT MORNING). I got the Service Mgr. involved with the situation. After he checked out the problem he told me he was sorry. Not as sorry as me. A despicable and underhanded way for Advantage to run a business. More

Attempt to Bilk Customer Came in for a NYS Inspection, free oil change and to have a tire examined for a slow leak. Tessa Tarantino, my service advisor reported that the wall Came in for a NYS Inspection, free oil change and to have a tire examined for a slow leak. Tessa Tarantino, my service advisor reported that the wall of my tire was punctured and that the tire must be replaced in order to get my NYS Inspection. This was to run me nearly $300 and change. I declined the service and went instead to a local service station. I observed the examination of the tire. The puncture was nowhere near the tire wall and was easily repaired. The total cost was $47. I purchased my car there because I believed the service department to be reputable. But for warranty work , I will no longer use this service department More

For 5 Sonatas I have lease and traded . Each time i come to Advantage for service and turn in my cars trade ,i have Adrian Powell find the time to help me tks for having excellent and hard Each time i come to Advantage for service and turn in my cars trade ,i have Adrian Powell find the time to help me tks for having excellent and hard working employee... More

Sales I came into the dealership for an oil change and knew that my lease was up in a few months. While my car was being serviced I went into the showroom l I came into the dealership for an oil change and knew that my lease was up in a few months. While my car was being serviced I went into the showroom looking for my next possible purchase. There was no pressure and Barry was very helpful during my trade in. I left with exactly what I was looking for!! More

Overall a good experience! Although we are not a fan of our salesperson, the manafer, Matt Shaw, was great!! Service department and convenience of the car wash is great! Lov Although we are not a fan of our salesperson, the manafer, Matt Shaw, was great!! Service department and convenience of the car wash is great! Love my car!! Overall would recommend Advantage Hyundai. More

First service Service rep Dimitrios Kouvaris answered all my questions and explained the process. The overall experience was excellent. The job was finished in th Service rep Dimitrios Kouvaris answered all my questions and explained the process. The overall experience was excellent. The job was finished in the expected time and the waiting room was very comfortable. Thank you. More

good experience Brought car in for problem in steering column. They fixed that issue and found another problem after checking front end. Fixed everything under warran Brought car in for problem in steering column. They fixed that issue and found another problem after checking front end. Fixed everything under warranty. Car is quieter and feels great again! More

Really great. Had my rear passenger break lock up. The Pads, Rotor, Caliper & and Caliper support parts AND the Pads & Roter on the other side had to be changed too Had my rear passenger break lock up. The Pads, Rotor, Caliper & and Caliper support parts AND the Pads & Roter on the other side had to be changed too (to keep the braking system even). The dealer charge for both parts & labor came to just under $1,000. OUCH! But wait, here’s the good news....my extended warranty covered that right rear break that caused both sides to have to be changed. So my final bill, came out to $298 complete w/tax. That extended warranty covered more than 2/3 of my out of pocket cost. The moral of this story? If your going to purchase your car, spend a little more up front. Remember Murphy’s First Rule of Law........$^-t ALWAYS WILL HAPPEN!!!! More

Courtesy and Professionalism I travel from Brooklyn to Advanage Hyundai because I feel they treat me with perfessionlism and I trust them with a fair price. I have a dealship les I travel from Brooklyn to Advanage Hyundai because I feel they treat me with perfessionlism and I trust them with a fair price. I have a dealship less then 2 miles from my home but I rather travel 30 for service I trust. More