
Advantage Hyundai
Hicksville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,742 reviews
great review Chris and Sean were excellent to work with. They were very professional and helpful. They answered all our questions and had us in our new car within Chris and Sean were excellent to work with. They were very professional and helpful. They answered all our questions and had us in our new car within a day or two. I would highly recommend these two guys to anyone. They made this experience nice and easy. More
EXTREMELY OVERPRICED On the one hand , the service center did fit me in to get our car inspection scheduled but when they claimed we needed a new tire to pass inspection, On the one hand , the service center did fit me in to get our car inspection scheduled but when they claimed we needed a new tire to pass inspection, they OVERCHARGED for a tire with 100% markup. I checked local tire stores and a tire for that vehicle should cost between $50 and $75 with the higher price being a PERFORMANCE tire. This service center charged us $150 for a standard tire which is TWICE the price of a PERFORMANCE tire. I also asked that they change the license plate frame the last TWO visits and they still didn't do it. More
Great buying experience Staff welcomed you as soon as you walk in. My sales person was very friendly,professional,knowledgeable and able to answer all my questions. You are Staff welcomed you as soon as you walk in. My sales person was very friendly,professional,knowledgeable and able to answer all my questions. You are not rushed or pressured when shopping. Sales person remains with you and stays with you until you leave. They are very attentive. Very happy and satisfied with my experience More
Easy-going Experience Chris helped me get a great deal on a new Santa Fe Sport. He was understanding of my situation and gave his personal opinion on what he thought would Chris helped me get a great deal on a new Santa Fe Sport. He was understanding of my situation and gave his personal opinion on what he thought would work best for my financial situation. He was professional, friendly, and knowledgeable about the car. In the end I was very happy with the process of getting my new car. More
Poor service-see below I found the service representative, Dimitri Kouvaris, to be unprofessional and difficult to deal with. I made an appointment for Friday at 2:30 p.m. I I found the service representative, Dimitri Kouvaris, to be unprofessional and difficult to deal with. I made an appointment for Friday at 2:30 p.m. I was told when I made the appointment that they may not be able to look at the car because it was late in the afternoon. I brought the car in early (2:00 pm) and was immediately told the service dep't was short-staffed and may not look at the vehicle today. I did not receive a call back until after 5:00 pm saying no one looked at the car. My response was ok, but I needed the car back by 10:30 a.m. Saturday and expect it will be one of the first to be looked at in the since it will be there overnight & should be ahead of any new cars coming in on Saturday morning. He told me there was no guarantee they could do this. I did not receive a call back on Saturday morning at all so I showed up and saw Dimitri. I asked him what was going on with my car and he said he would return in a minute. Over 5 minutes elapsed & I was still waiting by his desk. I went to see a manager & found out that the car was looked at and needed 2 specific repairs. He could not tell me the cost, but referred me back to Dimitri to discuss. By this time Dimitri came back & was reviewing the work order. He did not give me a price & kept me waiting. It was now 10:45 am; I had an appointment and could not wait, I told him to call me with the cost of the repairs. He did not call for another 45 minutes which is totally unacceptable. That entire time was lost because I had not given my authorization to do the work. I again stressed I cannot tie up the car the entire weekend & must have it back Saturday. Again, he said I cannot guarantee it. The car was finally done around 4:15 pm. Over 24 hours since the time I brought it in. I would classify this as "lousy service". More
Easy service drop off I called for an appointment for a free oil change. They were able to give me an appointment very quickly, but said I would need to drop my car off si I called for an appointment for a free oil change. They were able to give me an appointment very quickly, but said I would need to drop my car off since they were booked up and busy and it could take awhile. They also let me know my car had 2 recalls and they would perform those as well. When I dropped my car of, I let them know I had a coupon for a tire rotation. They were able to perform that and a free car wash as well. Manny in service let me know what my diagnostic tests said my car would need. He was not pushy with trying to sell me extra services, but let me know how these things would improve the lifetime of my car. I will pursue having those things serviced at a later date. I thought I would have to wait all day to get my car back, but was able to pick it up only 3 hours later. The whole service experience was very easy. More
Lease end /new car transaction My experience at Advantage Hyundai in Hicksville Ny has always been positive. Salesman Adrian Powell is professional, helpful and has taken the time t My experience at Advantage Hyundai in Hicksville Ny has always been positive. Salesman Adrian Powell is professional, helpful and has taken the time to get the Best deal for me.. Adrian took into consideration my financial needs as well as the type of car that I requested. I would as I have in the past recommend Adrian as the salesman tand aAdvantage Hyundai of Hicksville handle any car transactions. More
Recall work done abdcrear camera fixed thank you Needed front left as well looked at I need to still adresss. I did not check before I left. I was tol work done abdcrear camera fixed thank you Needed front left as well looked at I need to still adresss. I did not check before I left. I was told it would be different be in a all point check. Blinker and light out. Thank you More
2 1/2 hour Oil Change Kept me waiting for 2 1/2 hours for an oil change. Then say they called my name but I wasnt there. I was sitting there the whole time. Kept me waiting for 2 1/2 hours for an oil change. Then say they called my name but I wasnt there. I was sitting there the whole time. More
The best Great service center. Always on time and explain all services. Free WiFi and tv. Coffee and bagels available. Great location and clean service area. L Great service center. Always on time and explain all services. Free WiFi and tv. Coffee and bagels available. Great location and clean service area. Love coming there for service. More