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Advantage Chrysler Dodge Jeep RAM - Service Center
Mount Dora, FL
54 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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54 Reviews of Advantage Chrysler Dodge Jeep RAM - Service Center
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April 27, 2023
Kenny your technician is who works on my car and truck . He is excellent and his workmanship is a awesome representation of your dealership.pleaae let him know I appreciate all that he does for me and adv He is excellent and his workmanship is a awesome representation of your dealership.pleaae let him know I appreciate all that he does for me and advantage Chrysler dodge store Thomas Lazlo More
by TSLAZLO
Verified CustomerEmployees Worked With
Kenny and Tim
April 27, 2023
3 hours for an oil change - quoted 1. 5 at check in Installed incorrect oil and had to drain and replace with correct which took an additional hour I have a service contract with all inf 5 at check in Installed incorrect oil and had to drain and replace with correct which took an additional hour I have a service contract with all info included Had to use panic button on key to locate truck when completed cause it was somewhere in parking lot and they weren't sure where it was parked Not the service I've experienced before at this dealership When I first questioned type of oil, I was told it was correct so I compared part numbers etc to previous service bills and had to go back in to service to question the service once more. They did correct it as far as I know and I have 1 service left on the prepaid contract. We'll see how it goes on the next service. More
by c.k.boxx
Employees Worked With
Service Writer
April 27, 2023
I have had the pleasure of working with Dana as my service advisor for over 20 years and must say that she has always been extremely helpful and and able to find and resolve any issues have encountere service advisor for over 20 years and must say that she has always been extremely helpful and and able to find and resolve any issues have encountered with any of my Rams, Advantage is lucky to have someone with her abilities on staff. More
by courtierconst
Employees Worked With
Dana
April 27, 2023
Had a weird problem. First technician couldn’t find the problem because it wasn’t throwing a code. An older technician listened to the symptoms and figured it out. Now it First technician couldn’t find the problem because it wasn’t throwing a code. An older technician listened to the symptoms and figured it out. Now it’s great. This was the second dealership I had taken it to so it was hard to figure out. More
by dalevessels
Employees Worked With
Service Department
April 26, 2023
Great customer service. Takes the time to look over my vehicles and let me know what needs to be repaired and what repairs will need to be done in the future. Takes the time to look over my vehicles and let me know what needs to be repaired and what repairs will need to be done in the future. More
by ericmc363
Employees Worked With
Dana and Kenny in service.
February 13, 2023
I waited for the recall over a year, then scheduled an appointment and my truck sat there for 5 days with them doing nothing. They admitted they dropped the ball. I talked to the service manager and own appointment and my truck sat there for 5 days with them doing nothing. They admitted they dropped the ball. I talked to the service manager and owner as well. I even gave them a second chance and still got the run around. I plan on staying away and recommend everyone else doing the same. More
by mrhdultra
Employees Worked With
Louis and Drew
May 17, 2021
I was traveling from out-of-state and had car trouble. If you’ve been in that situation, you know it’s a crap-shoot finding reliable service. I showed up at Advantage with my Jeep and they couldn’t have been you’ve been in that situation, you know it’s a crap-shoot finding reliable service. I showed up at Advantage with my Jeep and they couldn’t have been more professional, friendly and helpful. I was on the road again within two hours, trouble diagnosed and fixed! Suzanne was extremely nice and I was so thankful to have picked Advantage. Thanks to all the Advantage people who helped me! - Steve from Colorado Springs More
by rabbi
Employees Worked With
Suzanne, and another woman in service but I didn’t get her name.
April 05, 2021
I have bought 8 vehicles from Advantage. I called today for help looking for a Wrangler for my son and was told what we were looking for was impossible with no offer to help or suggestions. I will not sho for help looking for a Wrangler for my son and was told what we were looking for was impossible with no offer to help or suggestions. I will not shop at Advantage again. More
by SLP52
Employees Worked With
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