Advantage Chrysler Dodge Jeep RAM
Mount Dora, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The customer service here at Advantage Chrysler Dodge Jeep Ram "Service" department was outstanding and exceptional! They went above and beyond to assist in troubleshooting what was scoring/scratching my Jeep Ram "Service" department was outstanding and exceptional! They went above and beyond to assist in troubleshooting what was scoring/scratching my passenger side window, and even have suggested/offered to attempt to polish out the scratches. They also took the time to assess and research whether or not my sunroof screen part alone would have to be replaced or if the whole mechanical portion would have to be replaced. So, a big thank you and shout out go to Luis Carrasco, Service Manager, and PJ-Service Technician/Mechanic, who were professional and provided excellent and exceptional communication in breaking down and explaining the issues, and the time-frame that it would take to complete and resolve the issues. Thank you Dana Renaux, Service Advisor, for helping me troubleshoot the rattling noise in my engine when I accelerated or went up hills. Adding the gas additive/treatment, and putting in a higher grade gasoline which is recommended by Volkswagen, is working well, and have not heard anymore rattling noises coming from my engine! I would also like to take the time to thank and mention Charlie and Dyann Crown who took the time to sit down with me, and actually listen to my cares and concerns. I felt heard, seen, and validated. They advocated for me to have my vehicle inspected, and also went above and beyond to make sure the issues at hand were addressed, remedied, and rectified for a win-win amicable outcome and resolution. It is evident that their example in leadership along with their core values have trickled down and made an impact on the rest of the team members at Advantage CDJR. The ultimate satisfaction in my case was being able to drive off in my beautiful and sparkling clean VW Passat SE TSI courtesy of the Advantage CDJR Detail department. More
DO NOT USE THIS DEALERSHIP. absolutely horrible. I purchased a brand new dodge ram and within 17 hours realized that it did not have feature which they told me it had. I brought absolutely horrible. I purchased a brand new dodge ram and within 17 hours realized that it did not have feature which they told me it had. I brought it back (17 hours later) to upgrade it to one that has the features (yes I was willing to pay more for the features). They were awful. the manager Tre Turner was rude, unprofessional, disrespectful and refused to do anything to allow me to upgrade after 17 hours. The entire purchase process was horrible but this is insane. I will be notifying local media and ensuring everyone knows what horrible dealership this is. More
The experience at Advanced Chrysler was good. The Salesman David roberts was very friendly and knowledgeable. Although I did not like the price increase at the last minute. The advertise price wa The Salesman David roberts was very friendly and knowledgeable. Although I did not like the price increase at the last minute. The advertise price was lower than the actual sale price. Management was very friendly. Speaking as an out-of-town buyer the overall experience was good. More
David was an awesome salesmen. He provided quality and professional information on the truck I was interested in. He communicated thoroughly and I would 10/10 recommend him and his He provided quality and professional information on the truck I was interested in. He communicated thoroughly and I would 10/10 recommend him and his team at Advantage! More
Fantastic customer service and no pressure whatsoever! David is a fantastic sales person and his follow-through is awesome.! The whole team there is great. David is a fantastic sales person and his follow-through is awesome.! The whole team there is great. More
Very professional and helpful Enrique was excellent,i would recommend to others friends and family would recommend to others friends and family More
They stayed late into the evening to help me out on my birthday. They were super helpful.. great experience birthday. They were super helpful.. great experience More
Rafael was wonderful to work with, no pressure when making my choice of keep. Great job making my choice of keep. Great job More