Advantage Chrysler Dodge Jeep RAM
Mount Dora, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I recently had the pleasure of purchasing a Dodge Challenger Hellcat Jailbreak from Advantage Chrysler Dodge Jeep Ram, and I couldn’t be more thrilled with the experience. From start to finish, MJ Fo Challenger Hellcat Jailbreak from Advantage Chrysler Dodge Jeep Ram, and I couldn’t be more thrilled with the experience. From start to finish, MJ Foster, my sales representative, went above and beyond to ensure the process was smooth, professional, and enjoyable. MJ is the definition of "all pro." His exceptional communication skills stood out immediately—he promptly answered all my questions, returned calls quickly, and provided detailed and transparent information every step of the way. Whether it was discussing the car’s features, working out pricing details, or keeping me updated on the progress, MJ delivered with professionalism and courtesy. The car itself is everything I hoped for and more—an absolute powerhouse with stunning performance and style. But what made this purchase even more special was knowing I got it at a great price, thanks to MJ’s honest and customer-focused approach. I highly recommend MJ Foster and Advantage Chrysler Dodge Jeep Ram to anyone looking for a top-notch car-buying experience. If you're in the market for a vehicle and want to work with someone who truly cares about making your experience positive, MJ Foster is your guy. Great car, great price, great service—simply outstanding! More
The nicest people to work with ever. Will definitely be back! MJ was knowledgeable, friendly and kept me up to date through the process of leasing our new Jeep. He also delivered exactly Will definitely be back! MJ was knowledgeable, friendly and kept me up to date through the process of leasing our new Jeep. He also delivered exactly what we were looking for. More
Great salesman. .. found me the perfect Jeep Wrangler 4xe Rubicon in my color Hydro Blue. .. found me the perfect Jeep Wrangler 4xe Rubicon in my color Hydro Blue. More
The dealership lied on the Carfax about the 2018 Chevy Silverado LT. The truck was in an accident and I found out how through the Vin number. I would never buy another vehicle from that dealership nor rec Silverado LT. The truck was in an accident and I found out how through the Vin number. I would never buy another vehicle from that dealership nor recommend that dealership to anybody. More
My Dodge SUV was towed to Advantage for Warranty work. The tow company damaged my vehicle, on Advantage's lot and they did not notify me of the damage, even when I picked up my vehicle, after it was repa The tow company damaged my vehicle, on Advantage's lot and they did not notify me of the damage, even when I picked up my vehicle, after it was repaired! The Service Writer knew of the damage and has been no help in getting the tow service to pay the over $3,000 in damages, nor has anyone else at Advantage. I was promised calls and help when I spoke with the Sullivan Group, which owns Advantage, but never received a call or email! Will never use them again! More
Absolutely Horrible service department. They are not honest, and once you sign that Diagnostic contract, they have leverage and will use it however, they want their advantage. They are not They are not honest, and once you sign that Diagnostic contract, they have leverage and will use it however, they want their advantage. They are not straight up. Do yourself a favor and go elsewhere. More
Extremely disappointed with Jerry's approach when the vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance servic vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance service, how long it would take? . Response - "Approximately one and a half hours." - The tire pressure warning light monitoring system for the left rear tire is faulty, Response - "That’s an easy fix". - The cost of performing the maintenance service is covered by the prepaid maintenance plan (warranty) including the tires. Response - "There is no record of that." Jerry provided the vehicle checkup and explained the need for brakes and what was required and after I showed the coupons, at his request, he stated that he would apply them to the bill. One and a half hours after paying $89.43 for the service, visibly waiting outside for more than one hour with my 90-year-old mother for the vehicle and subsequently made an inquiry as to its whereabouts. Response - "It’s parked in the corner." - The vehicle’s exterior was dirty and made an inquiry, although courtesy wash was displayed on the paperwork. Response. "You didn’t ask for it." Another associate with him intervened and offered to drive the vehicle to be washed. - Whist waiting for my vehicle to be washed, we observed Jerry greeting a customer outside once his vehicle was finished, where he apologized to the customer for the wait and that his vehicle is being washed. After I followed up with Jerry on the status as I had to go to work, another co-worker, Keith, kindly volunteered to get the vehicle, dried it and apologized by making excuses for Jerry’s behavior, and upon asking if there was anything I needed, he followed up on the pressure warning light system which was not dealt with by Jerry. To add insult to injury and upon leaving the dealership three hours later, I was more than half an hour late for my work more than 32 miles away. More
I've been using this dealership for the last two years. Each time I'm promise myself I'll never use them again, but I literally live 2 miles away. It is consistently the worst customer experience Each time I'm promise myself I'll never use them again, but I literally live 2 miles away. It is consistently the worst customer experience I've dealt with. Today I was left with a scenario that truly baffled me. I came in for the 2nd time to get my 7way trailer plug fixed. 2nd time paying 185, to diagnose the obvious that it needs repaired. Yesterday I order the part to repair it through the service advisor Kim, then came in today to pick up the part and it was a hitch cover , which was obviously the wrong part. People make mistakes, the number Advantage employees make seem to be exponential but it happens. I politely asked to order the new part after wasting my time and was met with a charge for the part difference. I requested my diagnostic of the obvious for $185 be credited toward it, this was not done. Which was not overly expected, but was an olive branch for them to provide customer service. When it was rejected I just simply requested refund, this is the main motivation for the post. I could feel the overwhelming annoyance by the cashier of having to do a refund after my time was wasted etc. The general attitude in the service department is extremely poor. I really hate to post negatively about any business, but if I can help someone avoid dealing with this dealership then it's worth my time. - Charged for a multipoint inspection and all of my tires were low. Meaning obviously this wasn't done, then checked washer fluid was empty. I mean pitiful stuff here. I wouldn't accept a fully complementary service from them because I don't trust their service ability. Finally, last visit they put non synthetic in my truck and after reading the receipt had to clarify. Needless to say they had to flush it, acted like it was a huge inconvenience. Invoice Notes- Read only use Synethic. Truly pitiful stuff here..... More