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Advantage Chrysler Dodge Jeep RAM

Mount Dora, FL

4.3
147 Reviews
For low prices, great selection and small town service, come see us at Advantage Chrysler Dodge Jeep RAM! Located in the beautiful town of Mount Dora, our newly remodeled dealership welcomes customers from Orlando FL, Casselberry FL, & Sanford FL and other surrounding cities.
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18311 US Highway 441

Mount Dora, FL

32757

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Showing 147 reviews

December 11, 2024

I recently had the pleasure of purchasing a Dodge Challenger Hellcat Jailbreak from Advantage Chrysler Dodge Jeep Ram, and I couldn’t be more thrilled with the experience. From start to finish, MJ Fo More

by Scauzzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The nicest people to work with ever. Will definitely be back! MJ was knowledgeable, friendly and kept me up to date through the process of leasing our new Jeep. He also delivered exactly More

by michaelj1492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Ginther
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great salesman. .. found me the perfect Jeep Wrangler 4xe Rubicon in my color Hydro Blue. More

by timg922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyann Crown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ginther
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Please be very careful when taking your vehicle in for an oil change, it can end up causing you thousands of dollars More

by cjborst
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
have no name
July 26, 2024

The dealership lied on the Carfax about the 2018 Chevy Silverado LT. The truck was in an accident and I found out how through the Vin number. I would never buy another vehicle from that dealership nor rec More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Santana
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

My Dodge SUV was towed to Advantage for Warranty work. The tow company damaged my vehicle, on Advantage's lot and they did not notify me of the damage, even when I picked up my vehicle, after it was repa More

by billdales17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Carrasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Writer named TOM
May 22, 2024

Absolutely Horrible service department. They are not honest, and once you sign that Diagnostic contract, they have leverage and will use it however, they want their advantage. They are not More

by Robert6nickell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom in Service
May 03, 2024

Giving service a try, again. The road hazard warranty didn't go so well, we will see if the extended warranty goes better. More

by kellianderson919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Extremely disappointed with Jerry's approach when the vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance servic More

by ecoulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry (very poor communication); Keith (very good communication)
Mar 14, 2024 -

ecoulson responded

Extremely disappointed with Jerry's approach when the vehicle's service was complete. Upon arrival at 8:00 a.m., I questioned Jerry and received the following responses - I needed maintenance service, how long it would take? . Response - "Approximately one and a half hours." - The tire pressure warning light monitoring system for the left rear tire is faulty, Response - "That’s an easy fix". - The cost of performing the maintenance service is covered by the prepaid maintenance plan (warranty) including the tires. Response - "There is no record of that." Jerry provided the vehicle checkup and explained the need for brakes and what was required and after I showed the coupons, at his request, he stated that he would apply them to the bill. One and a half hours after paying $89.43 for the service, visibly waiting outside for more than one hour with my 90-year-old mother for the vehicle and subsequently made an inquiry as to its whereabouts. Response - "It’s parked in the corner." - The vehicle’s exterior was dirty and made an inquiry, although courtesy wash was displayed on the paperwork. Response. "You didn’t ask for it." Another associate with him intervened and offered to drive the vehicle to be washed. - Whist waiting for my vehicle to be washed, we observed Jerry greeting a customer outside once his vehicle was finished, where he apologized to the customer for the wait and that his vehicle is being washed. After I followed up with Jerry on the status as I had to go to work, another co-worker, Keith, kindly volunteered to get the vehicle, dried it and apologized by making excuses for Jerry’s behavior, and upon asking if there was anything I needed, he followed up on the pressure warning light system which was not dealt with by Jerry. To add insult to injury and upon leaving the dealership three hours later, I was more than half an hour late for my work more than 32 miles away

December 04, 2023

I've been using this dealership for the last two years. Each time I'm promise myself I'll never use them again, but I literally live 2 miles away. It is consistently the worst customer experience More

by bryant.hop@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
1
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