Advantage Chevrolet of Bridgeview - Service Center
Bridgeview, IL
832 Reviews of Advantage Chevrolet of Bridgeview - Service Center
Hawk Chevy was the best advantage Chevrolet sucks. Paid cash for my car when it was hawk they were great advanced Chevy can't even get an oil change correct and their customer service doesn't even ret Paid cash for my car when it was hawk they were great advanced Chevy can't even get an oil change correct and their customer service doesn't even return your phone calls and their service manager never returned your calls either More
After a bad experience somewhere else, I brought my car to Advantage Chevy in Bridgeview. They went out of their way to help me especially Janette Sokacich, Service Advisor. She kept me informed on the s to Advantage Chevy in Bridgeview. They went out of their way to help me especially Janette Sokacich, Service Advisor. She kept me informed on the status of my car and the work being done for over the 3 1/2 days my car was there. The job was very time consuming and I commend the tech that was doing the work the whole time. I was told by another shop that I would have to leave my car for 7 day minimum and maybe get it back in two weeks. Advantage had assigned a wonderful hard working tech to complete the job. Thank you Janette, my tech and Advantage More
Tried to take my car in before September, was told mechanics we’re on strike. Didn’t get a call to let me know they were back. So , I made another appointment today , November 1st. When I arrived , mechanics we’re on strike. Didn’t get a call to let me know they were back. So , I made another appointment today , November 1st. When I arrived , I realized they were having lunch , I even apologized for interrupting. Was told I would be helped after Donna (a customer) was situated.(was Even told she was waiting since 9am). So as I waited, another lady took my car keys. I asked her if they were backed up , and she asked what I was there for. I told her my check engine light was on and she said unfortunately , there is going to be a long wait, but that my car should still have warranty and that I should ask the lady attending me for a loaner vehicle. So I patiently waited for her to finish up with Donna. When she got back , she started complaining about some one doing the paperwork wrong and having to do it all over again . She then said I guess I’ll just have lunch when I’m done. that’s when I asked if I can get a loaner vehicle since I have to pick up my kids at 3 from school. Without hesitation she said no , and tried to use the chip shortage as an excuse. She Obviously wasn’t trying to do paper work and trying to have lunch already. I wasn’t about to go back and forth with them so I told her to give me my keys and left. She even asked if I’d like to reschedule and I told her no thanks. If people don’t want to work during lunch hours , maybe you shouldn’t schedule people during lunch. I much rather go to another chevy further away then come back to Advantage Chevrolet. I would never recommend some one to buy a chevy here , or even get it serviced here. There’s nothing advantage can ever do to resolve this issue. Business between us is done. Please do not attempt to contact to resolve. More
Kevin was great!!! I called right before closing time Kevin was great!!! I called right before closing time and he picked up quickly but didn't rush the call.He was super helpful and courteous!!! Kevin was great!!! I called right before closing time and he picked up quickly but didn't rush the call.He was super helpful and courteous!!! More
I was referred to advantage by my regular mechanic, fortunately he referred me to the right place! They resolved all my brake issues! fortunately he referred me to the right place! They resolved all my brake issues! More
I always have excellent service when I go to the dealer. Even if there is a little bit of a problem. It always gets resolved. Even if there is a little bit of a problem. It always gets resolved. More
Great job, everyone was very nice and helpful. Was greeted upon pulling in. Servicd was quick. I felt welcome. I would go back again for service. greeted upon pulling in. Servicd was quick. I felt welcome. I would go back again for service. More
Representative was pleasant, however I knew the problems the car was having and I don't feel it was addressed. I read the problem the car was having "the front catalytic converter has a leak. On t problems the car was having and I don't feel it was addressed. I read the problem the car was having "the front catalytic converter has a leak. On the receipt it said "her outside mechanic said it was the catalytic converter. I don't think it was addressed. Taking it back to my mechanic and will use his referral for a shop to address problem. I said I was looking for a reliable shop for my car, but I'm not sure about this shop. I should also mention my mechanic is a retired dealer mechanic and I usually know what's wrong with my car before I bring it to a shop. Unfortunately I know seniors and women end up being victims to paying for repairs not necessary. More
I have used this service department for over a decade. Ms. Ramirez & Mr. Webb are consistently professional and courteous. I trust their experience and advice. Ms. Ramirez & Mr. Webb are consistently professional and courteous. I trust their experience and advice. More
Great service from beginning to end. Kept me informed on the status of my vehicle in a timely manner and was ready in the time frame i was given. Great perks for changing oil. the status of my vehicle in a timely manner and was ready in the time frame i was given. Great perks for changing oil. More