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Advantage Chevrolet of Bridgeview - Service Center

Bridgeview, IL

3.5
832 Reviews

832 Reviews of Advantage Chevrolet of Bridgeview - Service Center

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September 02, 2023

Hawk Chevy was the best advantage Chevrolet sucks. Paid cash for my car when it was hawk they were great advanced Chevy can't even get an oil change correct and their customer service doesn't even ret More

by plesham
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Advantage Chevrolet of Bridgeview responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. - The Advantage Chevrolet of Bridgeview Team

Sep 05, 2023 -

plesham responded

after i did my survey i called u. amanda the recepiontist said Crystal Moralez was the service mgr. i callled back last friday and crystal answered the phone and said she was just the receptioinist. she said i needed to speak to RJ BANICK AND SHE SAID HE WAS JUST SITTING AT THIS DESK THAT HE WOULD PICK UP THE PHONE RIGHT AWAY. HE DIDNT PICK UP THE PHONE I LEFT A VOICE MAIL. TODAY IS TUESDAY SEPT 5TH AND HE STILL HASNT CALLED ME BACK, BESIDES THE TECHNICANS NOT DOING THEIR JOBS CORRECTLY THE RECEPTIONIST DONT KNW WHAT DEPT TO SEND THEIR CALLS TO. BAD DEALERSHIP!!!!!!!!!!!!!

Sep 05, 2023 -

plesham responded

HAWK CHEVY WAS THE BEST !!!!!!!!!!!!!! ADVANTAGE CHEVY SUCKS IN ALL DEPTS!!!!!!!!!!!!!

Sep 05, 2023 -

plesham responded

I HAVE TRIED CALLING YOU BACK 4X AND LEFT VOICE MAILS REGARDING MY SURVEY AND AS OF SEPT 5TH YOU STILL HAVENT CALLED ME BACK. MARY ELLEN PLESHA. IHAVE USED HACK CHEVY FOR EVERYTHING FOR MY CAR SINCE 2012. AND NOW I HAVE MADE A TERRIBLE MISTAKE I N TRUSTING MY CAR TO ADVANTAGE CHEVY.

July 30, 2023

After a bad experience somewhere else, I brought my car to Advantage Chevy in Bridgeview. They went out of their way to help me especially Janette Sokacich, Service Advisor. She kept me informed on the s More

by dsanicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Sokacich
Aug 02, 2023 -

Advantage Chevrolet of Bridgeview responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. - The Advantage Chevrolet of Bridgeview Team

November 03, 2021

Tried to take my car in before September, was told mechanics we’re on strike. Didn’t get a call to let me know they were back. So , I made another appointment today , November 1st. When I arrived , More

by cervantesadan59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Dec 15, 2021 -

Advantage Chevrolet of Bridgeview responded

Our team has acknowledged this review.

July 15, 2021

Kevin was great!!! I called right before closing time Kevin was great!!! I called right before closing time and he picked up quickly but didn't rush the call.He was super helpful and courteous!!! More

by Maria Bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
Jul 19, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Advantage Chevrolet of Bridgeview Team

July 02, 2021

I was referred to advantage by my regular mechanic, fortunately he referred me to the right place! They resolved all my brake issues! More

by maurquizo317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs, Kevin Phillips
Jul 08, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! - The Advantage Chevrolet of Bridgeview Team

June 15, 2021

I always have excellent service when I go to the dealer. Even if there is a little bit of a problem. It always gets resolved. More

by Jo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Webb
Jun 22, 2021 -

Advantage Chevrolet of Bridgeview responded

Jo, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Advantage Chevrolet of Bridgeview! If there is anything more that we can do, please come back and see us again. Take care! - The Advantage Chevrolet of Bridgeview Team

June 11, 2021

Great job, everyone was very nice and helpful. Was greeted upon pulling in. Servicd was quick. I felt welcome. I would go back again for service. More

by ALEXOHLSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Martinez Ramirez, Jennifer Gibbs, Bill Webb, Kevin Phillips
Jun 22, 2021 -

Advantage Chevrolet of Bridgeview responded

Alex, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. - The Advantage Chevrolet of Bridgeview Team

June 04, 2021

Representative was pleasant, however I knew the problems the car was having and I don't feel it was addressed. I read the problem the car was having "the front catalytic converter has a leak. On t More

by sweet_ebony_one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
Jul 07, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Advantage Chevrolet of Bridgeview Team

Jul 08, 2021 -

sweet_ebony_one responded

At present time I'm working with another dealership to confirm the problem. I took it to a reputable muffler shop. He knew once he started the car there was a problem and they showed me the problem with the catalytic converter. I didn't use them because I don't want after market parts on my car. I will be glad to give you the end results.

June 03, 2021

I have used this service department for over a decade. Ms. Ramirez & Mr. Webb are consistently professional and courteous. I trust their experience and advice. More

by PAMELAEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Martinez Ramirez, Jennifer Gibbs, Bill Webb
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Pamela for taking the time to write your review about our valued Team member's Tom, Jennifer, Mirian and Bill. We strive to provide a high level of customer service. In some of the categories you rated us on, we have areas in need of improvement. Would it be possible for you to expound upon those specific details, by contacting me directly Jason @ (708)594-6400 or jroberts@advantagedealer.net. We appreciate your business and look forward to serving you again in the future!

May 31, 2021

Great service from beginning to end. Kept me informed on the status of my vehicle in a timely manner and was ready in the time frame i was given. Great perks for changing oil. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your service business Daniel. We appreciate you sharing your positive experience with others!

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