Advantage Chevrolet of Bridgeview

I had scheduled my first oil exchange with Hawk Chevy where I bought my Chevy Equinox. Kevin Phillips their service advisor was the first person I met who informed me of what would be done on my car. H where I bought my Chevy Equinox. Kevin Phillips their service advisor was the first person I met who informed me of what would be done on my car. He gave me an estimate of how long it would take which was close enough to how long it took. I appreciate his professionalism. More

Had a great experience made it very easy to purchase a new vehicle seem like they went out of their way to make it happen i would recommend to all my friends and family new vehicle seem like they went out of their way to make it happen i would recommend to all my friends and family More

Quick and easy to work with. No pressure on purchase. I think both sides were happy. Asked all my question. I will be coming back in future. think both sides were happy. Asked all my question. I will be coming back in future. More

Jennifer Gibbs was a very accommodating person. Not only did she positively assisted on a previous visit, but followed through to her manager for this request. did she positively assisted on a previous visit, but followed through to her manager for this request. More

As usual the service department was accessible at the time of my appointment and it was explained what would be done. The cost were what was estimated. time of my appointment and it was explained what would be done. The cost were what was estimated. More

Excellent customer service worked on my difficult issue, and resolved it fairly and communication was constant! they really care and I am grateful for their help!! Would recommend to all! and resolved it fairly and communication was constant! they really care and I am grateful for their help!! Would recommend to all! More

Good service but not great. As a person who works in customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communica customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communicating better with timelines and delays. As well as speaking to customers in a nice way and explaining things in a way to not make customers feel like they asked a dumb question. They need to work on communication delays because if i see my car was already brought back and parked outside ready and it’s sitting there for over 25 minutes, I’m going to be upset that my keys haven’t been given to me yet. But if staff could come back and let me know “hey your car is ready i am just waiting on paperwork to be completed i apologize for the delay”, it would make a huge difference because now i know you guys value my time. Especially if I was there for over an hour and a half with an appointment. So yes your service is okay but not great not 5 stars yet. More

Bill took the time to solve the problem and then some, a great service manager. Thanks Bill know other words are needed for this, Fred Zinkiewicz great service manager. Thanks Bill know other words are needed for this, Fred Zinkiewicz More

Keep up the great work guys and ladies never went to a dealership as professional as your dealership! I love my new truck and would Not have it if I didn’t come in for an oil change 😂 thank you for ever dealership as professional as your dealership! I love my new truck and would Not have it if I didn’t come in for an oil change 😂 thank you for everything!! More