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Advantage Chevrolet of Bridgeview

Bridgeview, IL

Overview
Employees
Reviews
Vehicles
4.4
1,731 Reviews
WELCOME TO ADVANTAGE CHEVROLET OF BRIDGEVIEW! You'll find the experience of doing business with us (in person or simply over the Internet) is as exceptional as driving the car itself. At Advantage, our highly trained sales staff takes a decidedly "soft sale" approach. No pressure, no stress and best of all no surprises! We want the experience - whether you decide to purchase one of our fine automobiles or not - to be a pleasant one. Why? Because at Advantage, we know "Our Customer is Our Future and we're out to create lifetime customers." We have learned over the years that this automobile business is fairly simple; as we continue to treat and respect our customers as our closest friends, provide them with the highest standards of service, give them full value for their dollar spent and automobile sales simply take care of their selves. Just making this statement doesn’t make it so, but the many thousands of our Advantage customers that continue to return and do business with us are true testimony to that fact. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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8200 S Harlem Avenue

Bridgeview, IL

60455

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Showing 1,731 reviews

June 05, 2021

Advantage gave me the best treatment, very professional service, the options that I was given were perfect. Working with Eddie Saucedo was very pleasant. Thank you. More

by Pherminia259
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Santana, Kevin Phillips
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June 04, 2021

Representative was pleasant, however I knew the problems the car was having and I don't feel it was addressed. I read the problem the car was having "the front catalytic converter has a leak. On t More

by sweet_ebony_one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
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Jul 07, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Advantage Chevrolet of Bridgeview Team

Jul 08, 2021 -

sweet_ebony_one responded

At present time I'm working with another dealership to confirm the problem. I took it to a reputable muffler shop. He knew once he started the car there was a problem and they showed me the problem with the catalytic converter. I didn't use them because I don't want after market parts on my car. I will be glad to give you the end results.

June 03, 2021

I have used this service department for over a decade. Ms. Ramirez & Mr. Webb are consistently professional and courteous. I trust their experience and advice. More

by PAMELAEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Martinez Ramirez, Jennifer Gibbs, Bill Webb
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Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Pamela for taking the time to write your review about our valued Team member's Tom, Jennifer, Mirian and Bill. We strive to provide a high level of customer service. In some of the categories you rated us on, we have areas in need of improvement. Would it be possible for you to expound upon those specific details, by contacting me directly Jason @ (708)594-6400 or jroberts@advantagedealer.net. We appreciate your business and look forward to serving you again in the future!

June 02, 2021

Jevon was amazing and helpful during this process! This was my grandmothers first time buying a new vehicle, and Jevon made it a wonderful experience for her! He was kind, courteous and most of all, he was More

by mrofficer217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Dyer
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Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much mrofficer217 for your detailed account of both you and your Grandmothers' experience, while purchasing a vehicle from us. Jevon is a Valued Team member and we appreciate you taking the time to highlight his level of customer service!

June 01, 2021

Eddie has Done a Tremendous job on Helping me with a vehicle. I am Very Satisfied with the his Professionalism, Communication and Strive to make My day Perfect. I would Highly Recommend Eddie according More

by White Sox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castellanos
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Jun 01, 2021 -

White Sox responded

My husband and I had previously bought a vehicle back when it was Hawk Chevrolet in Bridgeview IL.. We trusted the company and the Customer Service they had due to purchasing a Trax back in 2016. I am pleased to say my current Experience with Advantage Chevrolet in Bridgeview IL has been a Wonderful. When my husband and I arrived to Advantage Chevrolet in Bridgeview IL we were greeted at the door by Eddie Saucedo . He showed us around and asked us what we are interested in looking for? We told him what we wanted and he was honest and upfront about what he can do. We put All of our Trust into Eddie. As we waited patiently for him by his desk, My husband and I were contemplating on a plan B just incase he came back with not so good news. We were looking at the 2021 Black Cherry 4door Trax demo that was outside the door as a back up vehicle. I have to admit I was nervous and thinking the worst. Eddie arrives and says "Come with me I have a car I think you will like"... He shows us the 2020 Malibu with 14,000 miles on it. It was funny because we looked at that car before we went inside and I told my husband I like that vehicle that is what i am looking for. I didn't want to get my hopes up high. So, Eddie worked his Magic and made it possible with the car I wanted. Not only did he make us feel important that day with a car of my choosing I was Extremely Amazed of how Great his Customer Service skills. He made us both feel comfortable while talking us through the figures, Explaining the terms and just having normal conversation with us. We did mention to Eddie that we had went Wednesday to two different Hyundai dealerships one in Aurora IL . The Sales Representative was a gentleman. He pointed to the vehicles outside the showroom and said for us to look at the vehicles then come back as he sat down in his seat .The second Hyundai dealership was in Downers Grove.IL. The lady Sales Representative also mentioned to us that there are vehicles outside to help ourselves as she pointed in that direction where the new vehicles were displayed. We left upset and confused due to their Poor Customer Service skills. "Customer Service is Everything to us". My husband works in Law Enforcement and I work in Healthcare .We thought we would have a WOWED experience at both Hyundai Dealerships. Instead we left very upset. I thought we were going to get the assistance we needed but walked out without a 2020 Elantra. Instead I told my husband in the car ride home lets go to Hawk Chevrolet (Advantage) in Bridgeview tomorrow. I Feel that we were meant to have this Wonderful Experience with Advantage Chevrolet. Then, As if my day was not already great it gets better because we went to the finance managers office and met a gentlemen by the name of Jesus Castellanos. He was very polite and friendly explained everything we needed to know before signing. We had an Amazing Experience that day and want everyone to know that you can Trust Advantage Dealership with a Great Experience. And knowing that the Sales Representatives will assist you then to the Finance manager that is thorough in explaining all the paperwork before signing They do reassure you and are very honest with their work and skills .Thank You very much... Eddie Saucedo and Jesus Castellanos for going "Above and Beyond" making May.27, 2021 a Very Memorable Experience for us. We would also like to thank the CEO of Advantage Chevrolet Company for Having Professional Staff that take Pride in their work and putting the Customer first. We were definitely "WOWED" that day and We will be Referring Your Company as a Trusted, Skilled, Professional and Amazing Customer Service Chevrolet Company. Thank you, It was a Pleasure doing Business with you and Your company. We will definitely continue doing business with you. Sincerely yours , Mr. & Mrs. Malkowski

Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Mr. and Mrs. Malkowski for taking the time to write a positive review about our valued Team member Eddie. We strive to provide a high level of customer service. It feels great when our customers recognize our Team members efforts in that vein. We appreciate your business and look forward to serving you again in the future!

Jun 16, 2021 -

White Sox responded

You are Very Welcome. We do Recognize the Great Customer Service Your staff brings to the table which is why I brought my daughter in to Eddie to trade her car in for an Equinox. Eddie Wowed her as well and is Very Happy with the selection Eddie showed her. I am Glad we found a True and Honest Salesman to help us thru our vehicles. I will definitely be back in a year or before then to trade in my car for the equinox like my daughters. Thank You Eddie and Thank You advantage for having a Wonderful salesman to work with:) Sincerely Yours... Mr. & Mrs.Malkowski

May 31, 2021

Great service from beginning to end. Kept me informed on the status of my vehicle in a timely manner and was ready in the time frame i was given. Great perks for changing oil. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for your service business Daniel. We appreciate you sharing your positive experience with others!

May 31, 2021

Taylor makes things happen. Very helpful and patient. He was great with showing us all the specs on the new car and even when we forgot he’d show us again. Taylor and Advantage Chevrolet got us the dea More

by Taxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Schmidt
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Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for taking the time to write a positive review about our valued Team member Taylor. We appreciate your business and look forward to serving you again in the future

May 30, 2021

Jose was amazing at helping us find our new Equinox. Process was quick and easy and we couldn’t be happier with the service! Great job Jose More

by bridgeth2527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velazquez, Jose Juarez
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Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much for taking the time to write a positive review about our valued Team member Jose. We strive to provide a high level of customer service. We appreciate your business and look forward to serving you again in the future

May 30, 2021

Jose was a straight shooter - got us a great deal on our 2019 equinox- Thanks so much for your honesty and fast service. Ask for Jose. More

by ericforsellcomedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velazquez, Jose Juarez
Report | Print
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Eric for taking the time to write a positive review about our valued Team member Jose. We appreciate your business and look forward to serving you again in the future

May 29, 2021

I came in to advantage chevy today and I worked with Jose omg when I tell you this gentleman is 5stars all around he worked very hard to get me the best deal for the car that I wanted he kept me well informe More

by monique34.mw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Casino, Angel Santana, Jose Juarez
Report | Print
Jun 03, 2021 -

Advantage Chevrolet of Bridgeview responded

Thank you very much Monique for taking the time to write a positive review about our valued Team member Jose. We strive to provide a high level of customer service. We appreciate your business and look forward to serving you again in the future

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