Advantage Chevrolet of Bridgeview

SCAMMERS THEY WERE CHARGING ME FREIGHT AND DESTINATION FEE OF $750 AND ANOTHER $250 FEE ON TOP OF TAX TITLE AND LICENSE ON A INTERNET CAR PRICE. WHEN I QUESTI THEY WERE CHARGING ME FREIGHT AND DESTINATION FEE OF $750 AND ANOTHER $250 FEE ON TOP OF TAX TITLE AND LICENSE ON A INTERNET CAR PRICE. WHEN I QUESTIONED WHY FREIGHT AND DESTINATION FEE AND THE $250 FEE WAS BEING CHARGED SINCE THE CAR I WANTED TO BUY WAS AT THERE LOT THEY REPLIED ITS STANDARD FOR ALL DEALERS TO CHARGE THAT IN PURCHASING A CAR. I TOLD THEM I HAVE BEEN TO OTHER DEALERS BEFORE GOING TO HAWK CHEVROLET AND NEVER DID OTHER DEALERS CHARGE ME FOR THESE FEES. BEWARE CUSTOMERS FOR THE EXTRA FEES YOU WILL BE PAYING AT THIS DEALERSHIP. NEVER BUY FROM THEM. I WALKED AWAY AND I TOOK MY BUSINESS ELSEWHERE AND BOUGHT A CHEVY FROM ANOTHER CHEVY DEALER AND I WAS NOT CHARGE $750 and $250. More

Great people Salesman Shadi went above and beyond to get us in the car that we wanted. Very helpful, very knowledgeable and all around great guy !!!! Looking forwa Salesman Shadi went above and beyond to get us in the car that we wanted. Very helpful, very knowledgeable and all around great guy !!!! Looking forward to doing business with him again More

WhoAreThesePeople!!!!! 1) Accepted an offer for used car on web page than say the price is "non-negotiable" when I arrive at dealer!!!!!!!!!!!! 2) Contact person NEVER 1) Accepted an offer for used car on web page than say the price is "non-negotiable" when I arrive at dealer!!!!!!!!!!!! 2) Contact person NEVER MENTIONED price non negotiation while she was pushing for me to 'come on down'!!!!!!! 3) The car was NOT on the lot and the sells person seems to think it is in "CAR HEAVEN" or whatever!!!!! After some prodding him admitted if was down on Roosevelt Road or some other "God Awful" place!!!! DO YOURSELF A FAVOR AND AVOID THIS DEALER!!!!!!! More

Horrible dealer experience The worst dealer that I visited out of the five I went to buy a used car. The salesman was nice but very pushy and he would get tripped up in his lies The worst dealer that I visited out of the five I went to buy a used car. The salesman was nice but very pushy and he would get tripped up in his lies. I understand you have to ask for the sale but not a million times. He also does not know how to answer customer questions. When I asked him about the GM recalls, he just said it wasn't anything major. WOW. The manager was also pretty shaky and shady. I asked a question about the amount financed and he insisted the SUV had to be sold at this price and I could not put more money down because of the bank terms. He asked another manager about this and he had a different answer. They should not ask questions to fellow employees when they are lying to customers. They don't get the same answer and they look very bad. This dealer ran my credit TWICE in two days. I don't know why but the second time I came back to take a car to MY mechanic, the car magically disappeared from the lot. The salesman said they were not going to sell it because there were other things wrong with the car. This was the same car the manager had told me "it was one of the cleanest car they have taken in" . After a bait and switch into a SUV that was $1500 more, they wanted me to take that SUV to my mechanic so I asked what the price was. The salesman said it was in the same ballpark. I insisted on getting the numbers before getting the SUV checked out. The manager then came over to me and said I ruin the previous deal because I was looking at another SUV at another dealer. The dealer went from no trade in, to having to trade in car for $1000 AND payments went up $70 per month and longer term. I told salesman that was a pretty big ballpark but he thought the deal was close to the other. Worst salesman, worst manager, worst dealer. Avoid this dealer. More

Great Buying Experience I had searched for over a month for a 2015 Chevy Suburban LT with the options my wife and I wanted. I had visited three local dealers and contacted se I had searched for over a month for a 2015 Chevy Suburban LT with the options my wife and I wanted. I had visited three local dealers and contacted several others over the internet. Hawk was not one of the initial contacts as they are close to 50 miles from our home. The first dealer I visited acted as if he was doing me a favor showing me a vehicle. The second dealer gave me a lowball price over the phone, had me come in, and then claimed he couldn't find the vehicle that he had given me a price on. The third dealer also quoted me a price and said he could immediately get the Suburban we wanted. Over the next few days he kept calling me and each time he called he raised the price and still had no Suburban for us. That's when I looked outside our area and found the vehicle we wanted at Hawk Chevy. I contacted them via the internet and was immediately called by Stan Kolendo. I explained what we wanted, my experience with the local dealers, and what we were looking to pay. Within two days Stan and I negotiated a price over the phone and Hawk was able to get the vehicle we wanted (subject to test drive and inspection). We came in, examined the vehicle, and made the purchase. Stan is very knowledgeable when it comes to Chevy Suburbans and Tahoes and explained in detail all the features on the newly redesigned Suburban. In addition, I feel like we got a good deal and we were not jerked around. I've bought a lot of new cars over the years and this is without a doubt the best car buying experience I've ever had. Great Salesman, Great Dealership, even the Finance guy was a pleasure to deal with. Well worth the drive. More

Worse place to get a car . Never going there again . And there service department take weeks to fix your car . Not recommending anyone to go there service department take weeks to fix your car . Not recommending anyone to go More

Horrible dealership full of liars The sales manager is rude and wanted to get into fight with me over the phone they sold me a warranty that is useless The associate Miguel is very antsy which made it obv rude and wanted to get into fight with me over the phone they sold me a warranty that is useless The associate Miguel is very antsy which made it obvious he was up to no good the finance department couldn't even look me in my face because they are liars!!! Will be trading this vehicle in to another dealership ASAP anyone who asks me I tell them never to go to Hawk Chevrolet! Go any where else but there! And I dont even want to talk about the service department...and the girl that walks around in there...thats a whole other story! Please avoid this place! More

This place has the worst service department in the world. I don't know where they get their employees from, but whenever I get my brakes repaired, it's guaranteed to be a 2 or 3 visit experience because they I don't know where they get their employees from, but whenever I get my brakes repaired, it's guaranteed to be a 2 or 3 visit experience because they don't know how to repair them correctly the first time. The last time I brought my vehicle in for brakes (May 2013) I spoke with Amanda who told me they were going to replace the new pads they put on the day before at "no charge" REALLY? Gee thanks! You guys put on defective pads you should replace them at no cost. Before this experience they had a service writer by the name of Bill Parks who was an out and out liar. The service manager is of no help and walks around like his head is in the clouds all the time. This place was better when Rizza owned it. At least they had service writers who knew their job and how to do it. They have discontinued sending me those "how are we doing" surveys because I don't give them the highest ratings. This place needs to be closed down or everyone replaced in the service department. More

I drove all the way from Lake County to this dealership only to get bad service. I had previously contacted the sales man to give him all my info so i knew if it was worth driving all the way over there. W only to get bad service. I had previously contacted the sales man to give him all my info so i knew if it was worth driving all the way over there. When I got there he had lost my file and looked confused. At the end I received some excuse that his sales manager had to sign off our loan so that we had to come back. When i called him again he said he had changed his mind and bumped my down payment from 500 to 1500 and had to give me an older model plus higher car payments. These people are not proffesionals and will take advantage of you in the closest opportunity. They lost a great sale!! More

There is no reason as to why this experience was no one of the greatest. Not only did they accomodate to my level of needs, but they reached out by not only searching for a vehicle out side of the dealersh of the greatest. Not only did they accomodate to my level of needs, but they reached out by not only searching for a vehicle out side of the dealership, but also found everything i was certainly looking for. From the body style, to the perks, to the price, and to even the miles. Great customer service. Took care of everything i could of possible been asking for in a dealership, sales person, and even the tahoe i was looking for. Overall i would certainly reccomend friends and family to Hawk Chevy to purchase a car or even do the same needs as i was accomodated to searching for the quality i had been looking for. Kept me informed the whole process with updates. One of the most friendly dealerships around. Apprecite everything Art, Gus, and Hawk Chevy has provided for me. Thanks Ryan Drehobl More