Advantage Chevrolet of Bridgeview

Vanessa was great! Super helpful and nice, made the process go quick and painless. Thank you! Super helpful and nice, made the process go quick and painless. Thank you! More

I purchased my Audi in December 2022, and what seemed like a smooth transaction quickly turned into a frustrating series of events. Despite buying an extended GWC warranty, my experience with the dealers like a smooth transaction quickly turned into a frustrating series of events. Despite buying an extended GWC warranty, my experience with the dealership's service team has been far from satisfactory. Timeline of Issues: Alternator Failure (January 2023): Less than a month after purchase, the alternator went out. Initially, I was told I would have to pay for the repairs. After pushing back, the manager finally agreed to cover the cost, which should have been the case from the start given how soon the issue arose. Steering & Service Light Concerns (February 2024): I brought the car in multiple times because the steering was stiff and the service light came on, yet the only solution offered was another oil change. Despite my insistence that something more serious was wrong, I was dismissed. The problem persisted, and it took another visit to even be acknowledged properly. Dismissed & Sent to Audi (February 2024): After being told the issue would require a $175 diagnostic fee, I reminded the team that I had an extended warranty. The advisor struggled to find my coverage at first, adding unnecessary stress to the situation. Even when the warranty was finally located, I was told no one could service my car that day, and there were no loaner vehicles available. I was advised to take the car to an Audi dealership instead. Audi Diagnosis – Unsafe Vehicle (Late February 2024): I ended up taking the car to Audi Westmont, where the advisor informed me the vehicle was unsafe to drive. The repairs required totaled over $10,000, and my warranty only covered a fraction of the costs. I was devastated to hear that key components like the axle, motor mounts, and steering shaft were in critical condition—especially considering I had just purchased the car. Throughout this ordeal, I felt ignored and dismissed by the service team. Despite raising concerns about driving an unsafe vehicle with my children, the lack of care, empathy, and clear communication from the dealership was appalling. I reached out to the dealership management and was told corrective actions would be taken if my claims were verified. I was also promised that someone from the service department would reach out with a solution, but at this point, I feel completely let down. I’ve requested the used car inspection report and any videos from my previous visits to understand what was missed before the sale. For now, I’m left feeling dissatisfied with the way my situation has been handled. More

Came for a quick oil change & Manny in the service department was a great help! department was a great help! More

Jason Johnson is an excellent salesperson. He is very knowledgeable about all of the vehicles. He explains the vehicle features well and is able to teach customers about new technology. Jason He is very knowledgeable about all of the vehicles. He explains the vehicle features well and is able to teach customers about new technology. Jason listens to customer needs and makes good recommendations. He does not push you to make a hasty decision. Jason is very patient and customer oriented. He is one of the best car salesmen that I have dealt with. More

Denzell and Antoine are a top-notch car sales duo. They both possess exceptional professionalism and knowledge in the industry. Their extensive experience and expertise in car sales make them both a v They both possess exceptional professionalism and knowledge in the industry. Their extensive experience and expertise in car sales make them both a valuable asset to the Advantage Chevrolet dealership. Denzell and Antoine have a remarkable ability to build rapport with customers, understanding their needs and preferences to provide the best possible service. Their excellent communication skills and friendly demeanor create a positive and welcoming environment for customers. Denzell's and Antoine dedication to customer satisfaction is evident in their commitment to going above and beyond to ensure a seamless and enjoyable car-buying experience. With their impressive sales record and outstanding customer feedback, Denzell and Antoine are both undoubtedly standout performers at the Advantage Chevrolet dealership. More

Vanesa was a god sent she took so much time to go over our new 2024 Chevy Traverse. She went way above and beyond to be courteous, kind , and helpful a truly good person. If I owned a dealership i would b our new 2024 Chevy Traverse. She went way above and beyond to be courteous, kind , and helpful a truly good person. If I owned a dealership i would build my team around her. Thanks to Scotty also and Moe for being most helpful and making the deal possible. It was a great all around experience definitely recommend them. More

Horrible service and customer service. Why is it so hard to get an oil change? I called this week and no one answered. I called again only to get transferred and no one answered AGAIN. I s Why is it so hard to get an oil change? I called this week and no one answered. I called again only to get transferred and no one answered AGAIN. I should have just ended it there but I live close. I finally get someone on the phone and asked if I could bring my car in for an oil change and was told sorry no there were no appointments available that day. I asked if I could drop my car off and was told yes but she didn't have a time frame of when I would be seen. ***The entire time I'm on the phone there is a woman in the background rudely yelling and cursing! I could hardly hear the young lady. I decided what the heck I have time and I'm willing to wait so I bring my car by only to see its not busy at ALL. I will be taking my business elsewhere. DO BETTER ADVANTAGE More

Was provided the BEST service from Aleksa at the Bridgeview Chevrolet. She was very understanding of my situation and honest! Go see Jessica! Bridgeview Chevrolet. She was very understanding of my situation and honest! Go see Jessica! More

It was wonderful to work with Aleksandra. She was very knowledgeable about each car we viewed. She was very knowledgeable about each car we viewed. More

Mrs. Aleksandra Plewa did a awesome job getting me to buy a chevy truck. I felt absolutely no pressure to buy a vehicle but was close enough to answer all my questions. a chevy truck. I felt absolutely no pressure to buy a vehicle but was close enough to answer all my questions. More