Advantage Chevrolet of Bolingbrook - Service Center

AWFUL PEOPLE I have never been to Advantage Chevy but i can tell you i will never step foot on their property again!!!! While i was driving home on I55, a giant p I have never been to Advantage Chevy but i can tell you i will never step foot on their property again!!!! While i was driving home on I55, a giant piece of tire came flying our from under a semi and i ran over it resulting in my chevy trailblazer getting a flat tire. it happed right before i was getting off I55 onto 53 so i was able to get to the BP gas station right NEXT to Advantage. I thought, HOW FREAKING CONVENIENT. I walked over to ask someone for help putting my spare on because my tire was too flat to drive on and i didn't want to ruin my rim. all i wanted to do was get help to put my spare on so i could drive over there to get a new tire. The Service writer told me they do not have a towing company in the building so she will have to call one i said WOAH you are NOT towing my car. i am not paying hundreds of dollars for you to take my car across the parking lot. she said the technicians wouldn't be able to help me because they are union so they wouldn't get paid for it and if something happened the union wouldn't cover it. Fine, i get that. But i said, nobody else in this building can walk across the parking lot and help me??? she said she would be right back ... she was gone for literally 2 minutes, came back and totally disregarded the fact i was even standing there. NOBODY in that building helped not a service advisor, manager, salesman, porter, nobody. More

Great experience here to buy a car Joe in used car department was very helpful knowledgeable and Ryan in finance was also kind knowledgeable helpful all-around great experience for us we love our car department was very helpful knowledgeable and Ryan in finance was also kind knowledgeable helpful all-around great experience for us we love our car will definitely come back here👍👍👍 More

Should be called "Take Advantage Chevrolet." $2300+ spent so far in 2 visits & we still have the problem. Now, 3rd visit with same problem and they want $1000+ more. No thank you! Your mechanics aren't worth so far in 2 visits & we still have the problem. Now, 3rd visit with same problem and they want $1000+ more. No thank you! Your mechanics aren't worth it. I wish I could give "no stars." More

Excellent service. Esgar Murillo made things very clear and understandable. Very patient person. Gave us many options to work from. Thankyou for your great service! and understandable. Very patient person. Gave us many options to work from. Thankyou for your great service! More

Honest and professional staff! It was a great overall experience for a first time buyer Esgar helped me find what I was looking for and am really satisfied with my new 2019 Malibu R It was a great overall experience for a first time buyer Esgar helped me find what I was looking for and am really satisfied with my new 2019 Malibu RS. Freddy and Ryan Sitter also made my experience fast and easy. They have a reputation for quality, honesty and integrity. I am very satisfied with my purchase. I highly recommend this place and will definitely return to do business with Advantage. More

Erik provided me prompt and accurate service interaction Had some regular and warranty work done on our Volts. Erik Pieper was excellent to work with. He kept me informed and provided me the details I reques Had some regular and warranty work done on our Volts. Erik Pieper was excellent to work with. He kept me informed and provided me the details I requested. He was considerate and helpful. Highly recommended. More

Quality service Eric is the best service advisor I've ever dealt with. I can't say enough good things about the fast reliable service they provide at Advantage Chevy! Eric is the best service advisor I've ever dealt with. I can't say enough good things about the fast reliable service they provide at Advantage Chevy! More

Honest and Helpful Customer Service I brought my car in for an oil change and service when I was told that I had a warranty benefit that had expired. This would have saved me the cost of I brought my car in for an oil change and service when I was told that I had a warranty benefit that had expired. This would have saved me the cost of not only that oil change but the previous one. I reached out to Ryan Sitter in the Finance Department when I asked to extend this warranty to take advantage of the benefit in the future. Ryan was very helpful and honest with me, saying that my car is covered with the extended warranty I had purchased with the vehicle at that time. The benefit I was speaking of was a completely different one that was supposed to get sent to me by mail but probably didn’t because it was a used car and was somehow was missed in the transactions. Ryan sent me a credit for 2 oil changes to make up for the missed benefit, and for the confusion and inconvenience I went through. I received the vouchers within a week! I was very happy with the service I received not only from Ryan in this instance, but am extremely happy with the service from all the employees (sales, service and other staff) at this location. I definitely would recommend them to anyone looking for a vehicle. I plan on going back when I am in need of another vehicle in the future. More

Great customer service, got taken care of within the minute! Brian Stanton and Ryan W. Sitter are amazing. Very helpful salesmen. Everything was well explained. My first time purchasing a car and i felt very com Brian Stanton and Ryan W. Sitter are amazing. Very helpful salesmen. Everything was well explained. My first time purchasing a car and i felt very comfortable and VERY happy with the 2016 Chevy Impala i walked out with. All thanks to these to very get respectful men. Thank you! More

RJ Banaszak my service advisor was great. He promptly greeted me and checked me in for an oil change. While waiting he kept me informed as to the timing of the service. RJ is a great service He promptly greeted me and checked me in for an oil change. While waiting he kept me informed as to the timing of the service. RJ is a great service advisor, I am giving one star and poor customer service rating for the experience I had with one of the other service advisors. More