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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,205 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 1,205 reviews

June 30, 2023

Top notch service! !! Took me right away and repaired my tire situation!! Waiting area is great and service department is amazing and so friendly More

by Solaplexsalon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rader
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Jul 30, 2023 -

Advantage BMW Midtown responded

It's our pleasure to provide you with a great service experience! Thank you for choosing Advantage BMW Midtown for your service needs. We will look forward to the opportunity to assist you again! Thank you for the Five-Star review!

June 29, 2023

Love the dealership. Always providing excellent service with a smile and my car is always presented back to me clean. More

by Gregory Dozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lulu
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Aug 03, 2023 -

Advantage BMW Midtown responded

Good morning Gregory, It is our pleasure to provide convenient and professional service to you when it is time to service your car. Thank you for your kind words and your business. Advantage BMW looks forward to assisting you again in the future. Thank you Five Star review!

June 28, 2023

This survey is not working. I answered this question and I am not sure where my answer went More

by kdwoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Sep 04, 2023 -

Advantage BMW Midtown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Advantage BMW Midtown responded

Thank you for your feedback, we have since fixed the survey. We apologize for any inconvenience it may have caused.

June 28, 2023

David did a great job during my service today. He was very attentive and constantly updated me on the status of my car. I had a great experience today. More

by Nassirip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Guerrero
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Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Excellent customer service from Jerry Ward ! Brandon. Offered support as well! Appreciate the follow up! More

by Dr Dorothy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
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Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Good, honest work provided at this location. Their customer service is phenomenal and their prices are competitive. More

by tiffturner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jovanny Guerrero
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Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 24, 2023

Best service ever today was a great experience . They go above and beyond with the customers More

by ortiz741
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
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Jun 27, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Excellent process. Less than 3 hours from the start to the finished process which included the car being fully detailed. More

by Evaldes108
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
Report | Print
Jun 22, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

1st time there and I was very pleased with everything from the greeting to the pricing, the information I received from Jerry up to the keys being handed back to. I will return More

by fperry0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Jun 21, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Brandon Valadez always gives the beat customer service! The service is great fast and efficient. More

by Mgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valadez
Report | Print
Jun 19, 2023 -

Advantage BMW Midtown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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