
Advantage BMW Midtown
Houston, TX
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BMW Advantage Mid-town is now my number 1 dealership. I went to another BMW dealership prior and customer service was lacking and est time to fix my issue was 2 wks…on top of that they denied my extended I went to another BMW dealership prior and customer service was lacking and est time to fix my issue was 2 wks…on top of that they denied my extended warranty claim. I decided to take my vehicle to BMW Advantage…They / Ramon (my go to guy) went above and beyond to help resolve my issue. Was very understanding, professional and kind. Ramon is my go to guy. They got my car in and review the issue within a couple hours and fixed the issue in a day and a half. They total Wowed me. More
Always a good experience at Advantage Midtown. Every customer rep has been friendly and helpful, and the car repairs done properly and quickly. Every customer rep has been friendly and helpful, and the car repairs done properly and quickly. More
Selling excellent vehicle. Meet customer expectations. Pro on the financing dept. team is professional of what they do. Go above and beyond to help customer that needed the ve Meet customer expectations. Pro on the financing dept. team is professional of what they do. Go above and beyond to help customer that needed the vehicle to deliver. Thank you. I would recommend other customers to do business with yall. 👍👍👍 More
Thanks for your kindness and reaching out. I appreciated very much the assistance received from sales representative Mr. Kyle Rancourt. Received a reasonable offer, I placed a factory orde I appreciated very much the assistance received from sales representative Mr. Kyle Rancourt. Received a reasonable offer, I placed a factory order. He demonstrated professionalism, timely response, and close communications during the entire progress. I was informed the schedule of the factory production line, from beginning to end, transporting, and delivery. It was pleasure buying from Advantage BMW. More
Had a great experience with this dealership—professional, responsive, and efficient! Big shout-out to Drew in sales for his excellent assistance and to Elaine in the service center for ensuring a smooth and responsive, and efficient! Big shout-out to Drew in sales for his excellent assistance and to Elaine in the service center for ensuring a smooth and prompt turnaround on my tint job. The entire process was seamless, and the quality of work was top-notch. Highly recommend. More
My car was not cleaned and the charge was only 27 percent. I expected a better service for a 2025 model that I got from you guys. I have to say that your customer service sucks. percent. I expected a better service for a 2025 model that I got from you guys. I have to say that your customer service sucks. More
Great experience building and leasing our fifth BMW. Kevin Montano was very pleasant and patient; he is knowledgeable and professional. Everyone from the front door to the desk and beyond are very frien Kevin Montano was very pleasant and patient; he is knowledgeable and professional. Everyone from the front door to the desk and beyond are very friendly and welcoming. Adel in finance made the whole experience fun! Overall I completely recommend Advantage BMW. More
I would recommend Jose Boscan - he did an excellent job helping me with the necessary services on my bmw as well as answering my questions and keeping me updated. helping me with the necessary services on my bmw as well as answering my questions and keeping me updated. More