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Advantage BMW Midtown

Houston, TX

4.8
933 Reviews

1305 Gray St

Houston, TX

77002

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Showing 933 reviews

March 15, 2025

Very easy to work with in making a purchase. The customer service is exceptional with a dedicated staff. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward, Sebastian Olszewski
Mar 18, 2025 -

Advantage BMW Midtown responded

Hi Stephen, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 15, 2025

BMW Advantage Mid-town is now my number 1 dealership. I went to another BMW dealership prior and customer service was lacking and est time to fix my issue was 2 wks…on top of that they denied my extended More

by msgwthomas1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon - service, Sebastian Olszewski
Mar 18, 2025 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to leave a review for us at Advantage BMW Midtown. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 14, 2025

Always a good experience at Advantage Midtown. Every customer rep has been friendly and helpful, and the car repairs done properly and quickly. More

by reevesjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine, Eduardo.
Mar 18, 2025 -

Advantage BMW Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2025

Selling excellent vehicle. Meet customer expectations. Pro on the financing dept. team is professional of what they do. Go above and beyond to help customer that needed the ve More

by Toyotaturbo14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Mar 18, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 13, 2025

Thanks for your kindness and reaching out. I appreciated very much the assistance received from sales representative Mr. Kyle Rancourt. Received a reasonable offer, I placed a factory orde More

by Ken Tan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt , Sebastian Olszewski
Mar 16, 2025 -

Advantage BMW Midtown responded

Hi Ken, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Had a great experience with this dealership—professional, responsive, and efficient! Big shout-out to Drew in sales for his excellent assistance and to Elaine in the service center for ensuring a smooth and More

by drockman
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 15, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 11, 2025

My car was not cleaned and the charge was only 27 percent. I expected a better service for a 2025 model that I got from you guys. I have to say that your customer service sucks. More

by olatunbosunsomorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
Mar 13, 2025 -

Advantage BMW Midtown responded

I apologize we failed to provide you with an excellent customer service experience, I would like the opportunity to make things right and want to offer you a complementary detail at your earliest convenience. Please reach out to me so I can get this scheduled and so I can learn more about your previous visit. Thank you. Jesus Garcia Service Director jesusgarcia@advantagecars.com

March 10, 2025

Great experience building and leasing our fifth BMW. Kevin Montano was very pleasant and patient; he is knowledgeable and professional. Everyone from the front door to the desk and beyond are very frien More

by mcnotzon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Montano
Mar 13, 2025 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff Kevin to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

My experience with today car service with Advisor, Barry Thomas was courtesy, thorough, professional, and fast. More

by CaldIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas , Sebastian Olszewski
Mar 13, 2025 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with Barry! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2025

I would recommend Jose Boscan - he did an excellent job helping me with the necessary services on my bmw as well as answering my questions and keeping me updated. More

by Ckross69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Boscan , Sebastian Olszewski
Mar 12, 2025 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jose here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

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