
Advantage BMW Midtown
Houston, TX
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very well organized, attentive, knowledgeable, gave good advice about what to repair and want could be deferred, amazing that all the work could be done in one day. probably more expensive than most, but we advice about what to repair and want could be deferred, amazing that all the work could be done in one day. probably more expensive than most, but well worth it for peace of mind More
Fast, efficient yet courteous service. Added more types of service so more expensive than I initially planned, but a few service items were free / not really problems, so I paid less than initial estimate. of service so more expensive than I initially planned, but a few service items were free / not really problems, so I paid less than initial estimate. Happened to be a sales event day, so I got a few extra discounts; serendipity. Car was ready earlier than expected (same day, when I was told it would be overnight), so that was great. Nice, convenient service with Uber whereby they pay for the ride yet I control when I order Uber. More
Professional honest service; Matt Phillips the service manager kept me in the loop with what was going on with my vehicle and made sure all my needs and concerns were addressed. Top notch! manager kept me in the loop with what was going on with my vehicle and made sure all my needs and concerns were addressed. Top notch! More
The best sales and service department in the nation. You will experience the best customer service the second a valet opens your door and introduces you to your service advisor. I worked with John Garza, he will experience the best customer service the second a valet opens your door and introduces you to your service advisor. I worked with John Garza, he kept me informed every step of the way and had my vehicle ready as promised. I would not go anywhere else to service my BMW. More
Great dealer ship. The staff Professional, courteous. Great dealer ship. The staff Professional, courteous. My advisor Corey communicated with me from time I Dropped my CAR off to the end when my car wa Great dealer ship. The staff Professional, courteous. My advisor Corey communicated with me from time I Dropped my CAR off to the end when my car was ready. I would recommend my family and friends. More
Dealership was very clean. Centrally located. Not a lot of traffic dispite the construction of traffic dispite the construction More
The facility is always state of the art, clean and well organized. The service agents are polite, friendly, knowledgeable and helpful. Everyone is always willing to help. organized. The service agents are polite, friendly, knowledgeable and helpful. Everyone is always willing to help. More
I was so please with the professionalism of the employee. Didn't have much wait time like most dealers. I would recommend whoever's looking for a vehicle to try them. Best experience every in buying a vehicl Didn't have much wait time like most dealers. I would recommend whoever's looking for a vehicle to try them. Best experience every in buying a vehicle. More
Advantage BMW staff are curious, knowledgeable and work with you to meet your needs. I recommend this dealer ship for all your w needs, thank you with you to meet your needs. I recommend this dealer ship for all your w needs, thank you More