Advantage BMW Midtown

This dealership is professional, responds quickly to inquiries and is detailed and transparent about repairs. My service agent was honest about which repairs were not required but only suggestions. I ha inquiries and is detailed and transparent about repairs. My service agent was honest about which repairs were not required but only suggestions. I have used them for 10 years and will continue to! More

Bought a used 2013 BMW X5 knowing that the vehicle was a reliable one coming from a dealership exclusively for BMW. Less than a week of driving with under 200 miles and on day 6 on my way to work, morning reliable one coming from a dealership exclusively for BMW. Less than a week of driving with under 200 miles and on day 6 on my way to work, morning with a chilly weather of 55, vehicle broke down because it overheated. Texted Efrain Ruiz informing that the vehicle in not fit to drive. They didn't offer to fix the car and I ended up insisting that I need to return it. They picked up and towed the car with a one week old of temporary plate still attached and never heard from them since. More

Wonderful experience! My sales rep Kevin Montano took great care of us and we would definitely recommend BMW Midtown! great care of us and we would definitely recommend BMW Midtown! More

Do not rely on those people. They intentionally sold us a preowned car knowing that mechanic was bad (front and rear struts blown out - leaking, chopped tires..). We drove it less than 400 miles and figured preowned car knowing that mechanic was bad (front and rear struts blown out - leaking, chopped tires..). We drove it less than 400 miles and figured out it was dangerous (bouncing, extensive breaking distances..). The general manager Stephen Prather ignored all our emails and never called us back. The sales Nicolae Branzei refused to deliver the in house pre-sale BMW inspection, refused to buy it back and didn't offer to help to fix the car. More

The Service Center is the latest state of the art. It is very clean and the people working there are very nice and welcoming. My Service Advisor, Stan Martin, is very personable and knowledgeable. He is the very clean and the people working there are very nice and welcoming. My Service Advisor, Stan Martin, is very personable and knowledgeable. He is the best! I feel very confident with his recommended services for my car. He is definitely an asset to Advantage BMW. More

Eduardo Bendeck is a great service technician. Excellent customer service and highly responsive. He is the reason I return to Advantage BMW. customer service and highly responsive. He is the reason I return to Advantage BMW. More

Excellent service on diagnosing my engine problem and communication. Set me up with a loaner and got it fixed fast. I loved the video updates. communication. Set me up with a loaner and got it fixed fast. I loved the video updates. More

BMW is my go- to for all my 2004 BMW needs they are friendly, knowledgeable, courteous and professional, they go above and beyond to make you feel like family and less like a customer. Bless you BMW Mi friendly, knowledgeable, courteous and professional, they go above and beyond to make you feel like family and less like a customer. Bless you BMW Midtown. Ms. J. Turner More

Best in Houston No other words neededBarry Thomas best Best in Houston No other words needed Barry Thomas best there is , an excellent communicated with customers. Should be given raise for going out Best in Houston No other words needed Barry Thomas best there is , an excellent communicated with customers. Should be given raise for going out of his way to make customer feel wanted More

My car was ready when I arrived to pick it up with no waiting and the advisor met me at the door waiting and the advisor met me at the door More