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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
818 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 818 reviews

December 07, 2024

Lourdes was professional, Very responsive. Kept promised timeline. Made sure warranty items were covered. Thanks! More

by Robert
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes, Service Advisor
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Dec 12, 2024 -

Advantage BMW Midtown responded

Hi Robert, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 06, 2024

Collin was great! From start to finish he was very helpful and professional. 10/10 would recommend him and use him again. More

by cjcontello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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Dec 08, 2024 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Collin. We hope you have a great day!

December 02, 2024

The dealership is easy to get to, had a great variety of cars, and all of the staff was friendly! More

by Zellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt, Sebastian Olszewski
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Dec 20, 2024 -

Advantage BMW Midtown responded

Hello Zellis, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Alejandro was great as always awesome customer service and very attentive to all the issues with the car !!! More

by ikerdomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Dec 20, 2024 -

Advantage BMW Midtown responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Jerry ward was a great advisor. I’ll be back for my next maintenance job More

by renniematthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ward
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Dec 01, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jerry here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

The dealership was very clean and efficient in getting me in and out on a busy Monday morning. More

by E. K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine in Service
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Dec 01, 2024 -

Advantage BMW Midtown responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 27, 2024

My 3rd trip, Service Advisor EDWARD provided Excellent Service to me, as though I was Family! More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager BRANDON
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

I had an amazing experience trading in my BMW X3. From the moment I walked in, I was treated exceptionally well by everyone. Michael Marchan was incredibly nice and patient, going above and beyond to More

by Madyrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marchan
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

The dealership did an amazing job on my tent. A full inspection of my car was conducted. More

by gail_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

My hosts was great. Disappointed it took twice as long for work to be done.because of issue with technical staff.. More

by Dfedwards01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejundro, Sebastian Olszewski
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Dec 03, 2024 -

Advantage BMW Midtown responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sebastian Olszewski General Manager solszewski@advantagecars.com

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