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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
997 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 997 reviews

October 12, 2023

Alejandro and Brandon are the best service representatives that I have ever worked. They really know what they are doing and take care of you as a customer. I know all the sales representative More

by ULYSSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre and Bandon Valdez
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Oct 14, 2023 -

Advantage BMW Midtown responded

It's great to hear that Alejandro and Brandon have provided you with excellent service and treated you like a friend! Exceptional customer service and a genuine commitment to helping customers are qualities that set the best service representatives apart. Your positive feedback is a testament to their dedication and professionalism. Thank you for taking the time to share your experience!

October 12, 2023

Andres thank you so much for the help. God bless you in the business keep it up More

by Gina torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 13, 2023 -

Advantage BMW Midtown responded

You're very welcome! We appreciate your kind words and well wishes. We're here to assist you, and we'll pass on your thanks to Andres. Thank you for choosing us, and we look forward to serving you again!

October 12, 2023

Liz was super helpful this morning in sending Rudy to my home to troubleshoot my Mom’s x3. Rudy was knowledgeable and reset the battery within a few minutes time. We are grateful for the prompt and personab More

by Mandylrubio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Rudy
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Oct 13, 2023 -

Advantage BMW Midtown responded

We're pleased to hear that Liz and Rudy provided you with prompt and personable service to troubleshoot and reset the battery in your Mom's X3. Your satisfaction is important to us, and we look forward to assisting you in the future. Thank you for choosing Advantage BMW Midtown and for your kind words!

October 12, 2023

Very friendly,extremely clean, very professional very quiet considering all the activities going on very helpful in answering questions More

by jay.gerstenhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eudardo Benetect
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Oct 14, 2023 -

Advantage BMW Midtown responded

It's great to hear that you found our team very friendly, the environment extremely clean, and our staff very professional and helpful in answering your questions. Such qualities create a positive customer experience, even in a bustling setting. Thanks for sharing your thoughts!

October 07, 2023

They offer excellent technical care and unsurpassed customer service. I am delighted to trust them with the care of my vehicle. More

by Greenmodern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
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Oct 10, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Quick service, do what they say they will do, clean facilities, and though they always suggest additional services, don’t seem to be upset if you don’t accept their offer. More

by Houston Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Oct 10, 2023 -

Advantage BMW Midtown responded

We are glad to hear that you've had quick and reliable service with us. We aim to provide our customers with a clean and comfortable environment while their vehicles are being serviced. We're here to assist you with the services you choose. Your satisfaction is important to us, and we value your business!

October 07, 2023

Always easy going when getting my BMW serviced and Advantage BMW Midtown. Elaine, my service provider, is THE BEST!! More

by jellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Oct 10, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Elaine provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Excellent service experience. Easy to schedule, always professional. Would highly recommend to other BMW owners. More

by Charles H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes De La Rosa
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Oct 05, 2023 -

Advantage BMW Midtown responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 03, 2023

Kyle my sales rep gave first class service from beginning to end of the process. More

by Labshep3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
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Oct 04, 2023 -

Advantage BMW Midtown responded

Congratulations on your new vehicle! We are thrilled that Kyle provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 01, 2023

My reservation was useless. I arrived ahead of time for a simple state inspection and I still had to wait almost 4 hours. That makes no sense to me. More

by maurice-holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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