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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
941 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 941 reviews

September 06, 2023

Eduardo has always gone the extra mile to make my experience at Advantage BMW, a great one. More

by Kjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
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Sep 07, 2023 -

Advantage BMW Midtown responded

Thank you for acknowledging Eduardo’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

Sep 07, 2023 -

Kjones responded

thank you

Sep 07, 2023 -

Kjones responded

thank you

September 02, 2023

Luis Ventura went above and beyond to meet my needs while purchasing my BMW. Luis provided excellent customer service, communication, and professionalism. Thank you, Luis, for all of your assistance! More

by yeseniam.torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ventura
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Sep 07, 2023 -

Advantage BMW Midtown responded

Congratulations on your new vehicle! We are thrilled that Luis provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 01, 2023

Barry Thomas was great. Made sure I understood what was going on and kept me posted of any changes More

by Reddicksrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Report | Print
Sep 06, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

August 30, 2023

Effective communication with customers by service advisors (Richard Martinez) before the job was completed but need better management oversight on service advisors such as-firing or quitting the job More

by Kaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez ( quit / fired?)
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August 30, 2023

Outstanding service and value, sales and financing team are professional, well-informed and very helpful More

by Ivanorosas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
Report | Print
Sep 03, 2023 -

Advantage BMW Midtown responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 25, 2023

Great service with innovative communication, which is greatly appreciated. Their customer service has been unmatched. Elias and Matthew helped me today. They were professional, had great communication an More

by BOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Sep 10, 2023 -

Advantage BMW Midtown responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Elias and Matthew went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 23, 2023

Alejandro was very helpful in servicing my vehicle. They also have a vehicle delivery service which made it convenient for us instead of having to go pick up the car. Great dealership overall. More

by Ulises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
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Sep 14, 2023 -

Advantage BMW Midtown responded

Thank you for choosing Advantage BMW Midtown! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Alejandro and his dedication to providing you with an excellent service experience. We look forward to seeing you again!

August 22, 2023

They have great service and great communication throughout the service experience. Ana and Rader were very helpful! More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana and Rader
Report | Print
Aug 26, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 14, 2023

Top motch customer service. I am especially pleased with their valet service. I would highly recommend this dealership. More

by juniousgreenejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
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Aug 26, 2023 -

Advantage BMW Midtown responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 11, 2023

Very helpful service. Never had a bad experience dealing with anyone at this dealership. I recommend to anyone wanting a BMW. More

by Jorge.zamora1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Report | Print
Sep 03, 2023 -

Advantage BMW Midtown responded

Thank you for leaving a Five-Star review and for choosing Advantage BMW Midtown. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

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