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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
990 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 990 reviews

November 18, 2023

My sales agent is super easy to work with, she gave me Top Notch customer service! More

by allenreyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malai
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Nov 21, 2023 -

Advantage BMW Midtown responded

Congratulations on your new vehicle! We are thrilled to have provided you with a top-notch sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Great service at Advantage BMW. Robert Garcia is an outstanding service rep and is very responsive and reliable More

by Wehnerjmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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Nov 18, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Robert provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

I received exceedingly prompt and professional service when I needed it emergently for a nail in my tire. The entire service was exceptional including checking in, communication with my service advisor, v More

by stephw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
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Nov 14, 2023 -

Advantage BMW Midtown responded

We are delighted to hear that you received exceedingly prompt and professional service, especially when it was needed urgently for a nail in your tire. The fact that the entire service, including checking in, communication with your service advisor, a video explanation from the car technician, and a seamless shuttle service to and from home, was exceptional is fantastic. Thank you for taking the time to share your positive feedback.

November 10, 2023

Very service minded reception and efficiently expedited service when I experienced problems with the engine. Great follow up and satisfied despite expensive outcome….. More

by j.brechan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
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Nov 12, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Dealership has great service. The people are friendly and are very helpful. The only thing I don’t like is the prices. I get more coupons from another dealership than from you all More

by Velda Petteway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
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Nov 14, 2023 -

Advantage BMW Midtown responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 713.289.1212. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Sebastian Olszewski General Manager 713.289.1212 solszewski@advantagecars.com

November 09, 2023

Robert is excellent. Robert is excellent. Robert is excellent. I do t want to write 15 words. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Nov 10, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

November 07, 2023

Quick responsive friendly knowledgeable reliable. They know how to fix cars quickly and accurately. I’ll always go to these guys when my cars need it. More

by Jbilbao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader
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Nov 09, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Dropping off my car at the service department was fast and efficient. The staff are very professional. More

by mtkenneally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
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Nov 09, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Advantage BMW is always on top of their customer satisfaction performance. I’ve been to Momentum and other dealerships but Advantage always stands out. More

by aldo_cano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
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Nov 04, 2023 -

Advantage BMW Midtown responded

It's great to hear that Advantage BMW Midtown consistently excels in customer satisfaction performance and stands out among other dealerships. Providing top-notch customer service and satisfaction is crucial in the automotive industry, and it's clear that Advantage BMW Midtown takes this seriously. We appreciate your business and look forward to serving you again in the future!

November 03, 2023

Very expeditious care for an urgent tire issue including transportation to and from the dealership More

by Cath Jock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil Masood
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Nov 07, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an expeditious experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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