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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
915 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 915 reviews

September 28, 2023

My service advisor was very efficient and professional. Definitely will continue to work with her in the future. More

by Dhoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
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Oct 03, 2023 -

Advantage BMW Midtown responded

It's wonderful to hear that your service advisor was efficient and professional, and you plan to continue working with her in the future. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

Dealership is awesome and addressed all of my concerns. And my service rep Alejandro was awesome as well. More

by Shirlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Sep 28, 2023 -

Shirlene responded

Service was exceptional and honestly exceeded my expectations. My service rep Barry Thomas is awesome!

September 27, 2023

I love the great customer service and the personal experience I received from my service advisor More

by Dana j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Sep 29, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 26, 2023

Fast , efficient and professional, Mr Acosta is a fantastic professional rep for BMW , always appreciate his advice and guidance More

by Steeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
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Sep 28, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

Fast, organized and communicate clearly. I am a return customer and will be back. Other family members also use this dealership. More

by maryrogers60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
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Sep 28, 2023 -

Advantage BMW Midtown responded

We appreciate your positive review about your experience with us!

September 25, 2023

A renovated Midtown BMW is very much improved, more convenient and our agent Nicholas Unruh was very helpful, attentive unlike anyone before at that place. Outstanding! Thanks, we will come back here. More

by Owen Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
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Sep 26, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Nicholas provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

Good customer service - attentive to details - professional. This is really all i have at this point More

by nekkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Sep 26, 2023 -

Advantage BMW Midtown responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 22, 2023

Good job. Rader was outstanding. Give him an A+ for his efforts. Good experience overall. More

by aicochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader
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Sep 26, 2023 -

Advantage BMW Midtown responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Rader provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 21, 2023

I love coming to this dealership. This is my dealership of choice. Elias is TOPS More

by Qsampson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Sep 24, 2023 -

Advantage BMW Midtown responded

It's truly wonderful to hear that you had an amazing experience with Advantage BMW Midtown and that Elias provided awesome assistance. Thank you for sharing your glowing review!

September 21, 2023

I have found them to be honest and trustworthy. They care about their customers. Waiting area is nice clean and comfortable. You are treated with respect More

by wjtayl0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil Masood
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Sep 24, 2023 -

Advantage BMW Midtown responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

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