Back

Advantage BMW Midtown

Houston, TX

4.8
896 Reviews

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 896 reviews

December 03, 2023

I trust the BMW Service Center to use only OEM parts and the quality of the work they do is exceptional. More

by johnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
Dec 05, 2023 -

Advantage BMW Midtown responded

Thank you for the kind words! Advantage BMW Midtown appreciates your business and looks forward to your next visit!

December 03, 2023

Great service as always! Vianey was the person who supported me and was on point. I definitely recommend and will continue to go back! More

by Alexandrebfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
Dec 05, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Vianey provided supportive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Having had close to a 20 year customer history with Advantage Midtown they place the Customer first. Always profession, kind and accommodating.. Knowledgeable explaining everything and asking if I had More

by croskamp1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang - Advisor
Dec 06, 2023 -

Advantage BMW Midtown responded

It sounds like your experience with Advantage BMW Midtown has been consistently positive over the years! Having a longstanding relationship with a business that prioritizes customer service, professionalism, and knowledge-sharing can be quite reassuring. Thank you for your loyalty and business!

December 02, 2023

Very fast and good communication. Barry was very helpful, aligned with what I wanted and done on time. More

by Mitchfane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Dec 05, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Barry provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Vianey who was our service advisor was detailed, professional, diligent and highly responsive in a very timely manner. She is an assett to the dealership and should be acknoeldged for her attention More

by jokhios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vialey
Dec 05, 2023 -

Advantage BMW Midtown responded

Vianey is an exceptional service advisor at Advantage BMW Midtown! Being detailed, professional, diligent, and highly responsive speaks volumes about her commitment to providing excellent service. It's wonderful to hear about individuals like her who go above and beyond for their customers. Thank you for your business!

December 01, 2023

Great service at Advantage BMW from Steven Dang while I waited for a new tire. More

by Smyers999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Dec 06, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Steve provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

I would highly recommend Servicing your vehicle at Advantage BMW midtown due to their outstanding customer service and technical knowledge. Barry was very helpful and walked me through the process by More

by Maribel C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Dec 01, 2023 -

Advantage BMW Midtown responded

Thank you for choosing Advantage BMW Midtown! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

November 30, 2023

Excellent Customer Service and knowledge of services rendered. Great communication and transparency regarding work performed. More

by jamal.mills7594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinay & Barry Thomas
Dec 02, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Everyone I came in contact with was helpful, knowledgeable, friendly and put me at ease. More

by LeslieEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Nov 30, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

They have very good service, a very clean and comfortable waiting area and reasonable prices. The service consultant and the technician were business oriented, summarized what was needed and did not hard-she More

by rwjones2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Benbeck
Nov 30, 2023 -

Advantage BMW Midtown responded

It's great to hear about your positive experience with our service! A clean and comfortable waiting area along with reasonable prices can certainly enhance the overall service visit. Having a service consultant and technician who are business-oriented and transparent about the necessary services without pushing for unnecessary extras is a big plus. Thank you for your business!

...
44
...