Advantage BMW Midtown

Superior customer service. Very happy with customer service and communications tools. Anthony provided great service and communicated to me throughout the process. Best service Very happy with customer service and communications tools. Anthony provided great service and communicated to me throughout the process. Best service advisor I’ve ever experienced. More

Great Customer Service - Anthony Gagliano I truly appreciate the great customer service provided by Anthony. Not only did he take time to go over all of the specs relative to the service due o I truly appreciate the great customer service provided by Anthony. Not only did he take time to go over all of the specs relative to the service due on my vehicle, he also listened to additional questions/co cerns thst I expressed and addressed each it its entirety. He takes pride in his work and it’s apparent he enjoys his job. More

10,000 mile maintenance Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had reserved a loaner car & there was not one available. They did however Uber me to work & also offered to Uber me back to the dealership once it was ready. More

No Problems I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehi I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehicle. More

The service and my service advisor were awesome I have had my car serviced at this dealership for over 10yrs and they are always seeking way to make your service experience better. Out of 3 deal I have had my car serviced at this dealership for over 10yrs and they are always seeking way to make your service experience better. Out of 3 dealerships in within my neighborhood that I have tried, Advantage BMW is well above them and the service advisors are top notch guys.! Kudos to my service advisor. More

Best Place to Purchase a New Car Advantage BMW Midtown is the best car dealership in Houston, TX. They are very dedicated to their customers and they take the time to work out the bes Advantage BMW Midtown is the best car dealership in Houston, TX. They are very dedicated to their customers and they take the time to work out the best possible deal for their customers!!! More

Exceptional customer service by Kamil Masood Kamil is very knowledgeable about cars and easy to work with. Provided exceptional service. Definitely worth extra 20miles to get service at your dele Kamil is very knowledgeable about cars and easy to work with. Provided exceptional service. Definitely worth extra 20miles to get service at your delearship. Thanks Kamil! More

Excellent service department. The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and p The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and personable. More

Service Clinic This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoyi This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoying catered food, good company, and a fun raffle. I only wish I had won. This was my first service clinic and it won’t be my last. My friend has a Benz she was envious of the event. Stephen Almond was very knowledgeable and courteous. More

Very helpful. No issues. First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance program. Fixed an irritating vibration buzz on dashboard. More