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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
894 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 894 reviews

February 09, 2024

Vianey Sevilla is amazing in customer service. She goes the extra mile. You know that she really cares. More

by Ben Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
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Feb 13, 2024 -

Advantage BMW Midtown responded

It's wonderful to hear that Vianey provided amazing customer service and went the extra mile for you. Knowing that she genuinely cares is fantastic. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

I recently had the pleasure of dealing with the service team at Advantage BMW - Service Advisor Elaine consistently provides exceptional assistance with excellent recommendations. The quality of work from More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Feb 08, 2024 -

Advantage BMW Midtown responded

Thank you for sharing your recent experience with the service team at Advantage BMW Midtown! We're pleased to hear that Service Advisor Elaine consistently provides exceptional assistance and that the quality of work from the shop is commendable. Your feedback about the minor setback with the porters is valuable, and we appreciate you bringing it to our attention. Safe travels and we hope your future visits continue to meet your expectations!

February 02, 2024

Radar was extremely professional and the dealership is outstanding. Love the amenities of waiting room. More

by cofield01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
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Feb 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Radar provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

Great service. Purchase & negotiations went smooth and fast.i will definitely come back in the near future. More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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Feb 07, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Norma! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 31, 2024

if a sales person can't remember the sales tips or conversation, what can I say further !! More

by faisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
client rankin, Sebastian Olszewski
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Apr 04, 2024 -

Advantage BMW Midtown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Advantage BMW Midtown responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Sebastian Olszewski General Manager solszewski@Advantagecars.com

January 25, 2024

Kamil is the best service advisor at BMW. This dealership is efficient & helpful. I recommend them More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil
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Jan 26, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Kamil provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Excellent customer service. Service was completed ver my quickly. My advisor Andres Acosta was extremely knowledgeable and communicated to me regularly during my service. Awesom More

by Quehollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
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Jan 30, 2024 -

Advantage BMW Midtown responded

We're delighted to hear about your excellent customer service experience, quick service, and the knowledge of your advisor, Andres. Thank you for your positive feedback! We appreciate your business!

January 22, 2024

Awesome staff, great service, the people who work there is what makes me keep coming back for so many years now! More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (service manager), Eduardo (service adviser), Jalal (Valet), Kelly and Jim (loaner dep)
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Jan 25, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Alex! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

For over a decade they have always taken care of me. I am appreciative to Brandon Valdez and Barry More

by edwinsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez, Barry
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Jan 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Edwin! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

I bought my last 2 cars at this dealership. Salesman Drew Rankin is the best! Drew went above and beyond to help me find the right BMW for me! Drew is a car salesman you can trust. More

by Rockwoodsly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Rankin
Report | Print
Jan 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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