Advantage BMW Midtown
Houston, TX
Filter Reviews by Keyword
By Type
Showing 818 reviews
I love the low key, low pressure approach to car sales. The staff here is attentive, professional, knowledgeable, and friendly. I've purchased two cars here and my experience has always been great. The staff here is attentive, professional, knowledgeable, and friendly. I've purchased two cars here and my experience has always been great. More
Lulu (Lourdes) is the best. She’s very communicative and proactive about giving updates. She is also very thorough with the information she gives. She was very accommodating wit She’s very communicative and proactive about giving updates. She is also very thorough with the information she gives. She was very accommodating with getting me a rental when a repair took longer than expected. The end result of the service was excellent and I’m thrilled. More
Their service department is phenomenal. Eduardo and team (including the shuttle crew) go extra mile to accommodate even unscheduled visits. I am very impressed! Eduardo and team (including the shuttle crew) go extra mile to accommodate even unscheduled visits. I am very impressed! More
They were helpful l, professional and knowledgeable. Not once I felt bad about the transaction. Drew was my salesman. He was incredible. Earned a customer for life. Not once I felt bad about the transaction. Drew was my salesman. He was incredible. Earned a customer for life. More
Service support staff were excellent. Assessments of service needs and the fast completion of the work were impressive. Assessments of service needs and the fast completion of the work were impressive. More
I recently had my BMW X1 serviced, and I had the pleasure of working with Steven Dang as my service manager. From the moment I arrived, Steven and his team were prepared to inspect my car, provide an estimat of working with Steven Dang as my service manager. From the moment I arrived, Steven and his team were prepared to inspect my car, provide an estimate, and efficiently send it off for maintenance. I appreciated how seamless the entire process was, including Steven's thoughtful assistance with my transportation to the office while the car was being serviced. When I returned to pick up my car, I only had to wait a few minutes for the invoice, and I was pleased to find that my car had been washed and ready for pickup. Steven made everything easy and hassle-free—his professionalism and attention to detail truly stood out. Thank you to Steven and the entire team for making the experience so positive! More
My service advisor at Advantage BMW, Barry Thomas is the best! Barry does such a great job with addressing my concerns and moving forward with a service plan. He truly makes my visits effortlessly. best! Barry does such a great job with addressing my concerns and moving forward with a service plan. He truly makes my visits effortlessly. More
Its service managers like Vianey Sevilla who make this dealership great. Efficient…diligent…attention to detail. An excellent service experience. I’ve bout 3 BMW’s from this dealership. dealership great. Efficient…diligent…attention to detail. An excellent service experience. I’ve bout 3 BMW’s from this dealership. More