Advantage BMW Midtown

Harry Fernandez is the best service advisor I’ve had 2 BMWs since 2010 and I’ve been dealing with several service advisors over the years. I must say that Harry Fernandez at Advantage BMW Midtow I’ve had 2 BMWs since 2010 and I’ve been dealing with several service advisors over the years. I must say that Harry Fernandez at Advantage BMW Midtown Service is by far the best. I never have problems or issues when dealing with him. This past time I had to have work done requiring them to Lee my car for 5 days. The service department lost a good number of their loaners due to Hurricane Harvey but Harry was able to secure him a loaner car from Hertz and got it paid for by my extended warranty company. He called me daily giving me feedback on the status of the parts coming in and whatever else was going on with my car. He got all the service paid for by my warranty company and made sure that I didn’t have to return the rental car to Hertz. I simply dropped the car off at BMW and Harry had it picked up. I can’t say enough about Harry. He is amazing. If you need service, make sure you contact him. More

Super efficient and friendly .. brought in my car to only be greeted by a lovely gentlemen who had the part missing ready. As I waited for the part (cover panel for front fog lig .. brought in my car to only be greeted by a lovely gentlemen who had the part missing ready. As I waited for the part (cover panel for front fog light) to be attached, they also washed my car and explained everything after... apparently, going through a heavy duty car wash can really impact some cover pieces on the vehicle... all very informative and the guys at this location are top-notch. More

My BMW Dealer Advantage BMW finds the model of BMW with the packages and options I prefer and delivers it in impeccable condition. That is why I have purchased my Advantage BMW finds the model of BMW with the packages and options I prefer and delivers it in impeccable condition. That is why I have purchased my BMWs at this dealership. More

Great service Great experience. No wait. Great service and great quality!. Got a UBER ride home at no cost while my car was being serviced as well. Great experience. No wait. Great service and great quality!. Got a UBER ride home at no cost while my car was being serviced as well. More

very pleasant experience Responsive to needs, prompt, easy to deal with, good post sale services, very reasonable on price, upfront, will recommend to friends and families and Responsive to needs, prompt, easy to deal with, good post sale services, very reasonable on price, upfront, will recommend to friends and families and colleagues More

Maintenance of Vehicle Great customer; had new service advisor, Anthony, and he was just as courteous and professional as my previous advisor, Harry Hernandez; makes servici Great customer; had new service advisor, Anthony, and he was just as courteous and professional as my previous advisor, Harry Hernandez; makes servicing my car very pleasurable. More

Fantastic customer service. Jerry is awesome. From the time i walked through the door everyone was very attentive. The environment was clean and the staff was friendly. Jerry was awesome. He ma From the time i walked through the door everyone was very attentive. The environment was clean and the staff was friendly. Jerry was awesome. He made sure to communicate with me every step of the way. More

Awesome Salesperson Boris Martinez was a pleasure to work wi ONCE I FOUND A salesperson AFTER 2 or 3 of them walk by us and didn't say ONE WORD We knew the car we wanted and it was just a matter of finding the c ONCE I FOUND A salesperson AFTER 2 or 3 of them walk by us and didn't say ONE WORD We knew the car we wanted and it was just a matter of finding the car More

Sales experience Many years of purchase experience I recommend Yaz for the best experience ever. My second car the new BMW X3 loving the new technology Come and expe Many years of purchase experience I recommend Yaz for the best experience ever. My second car the new BMW X3 loving the new technology Come and experience the difference!!! More

Maintenance Jerry Ward, my service advisor, is excellent. I have used this dealership since 2008 and expect to continue to use it. Service has always been excelle Jerry Ward, my service advisor, is excellent. I have used this dealership since 2008 and expect to continue to use it. Service has always been excellent. More