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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
821 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 821 reviews

December 23, 2023

Took vehicle in for 60k mile service. I was able to get an immediate appointment. Brought car in immediately; work was completed on time as promised. Dealership shuttle took me home and p More

by sblevins61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Dec 29, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear your experience with the 60k-mile service went smoothly! Getting an immediate appointment and having the work completed on time as promised is always great news. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

My consultant was very personable and professional. She was very attentive and knowledgeable about what needed to be done to my car. More

by Rmcq527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Dec 27, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

We have both bought and serviced our vehicle here. We always have great experiences with customer service. More

by leanna_mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
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Dec 20, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

Very attentive agent A Acosta worked to accommodate my service requirements while minimizing downtime. Most appreciated More

by Billwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrés Acosta
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Dec 20, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Acosta provided attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Jerry ward seems to love what he does. Midtown BMW does something principally it makes good people want to work there. More

by Cdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Dec 19, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear about Jerry's passion for his work here at Advantage BMW Midtown! When a dealership fosters an environment where employees feel appreciated and motivated, it reflects positively on the entire team. Our dealership's culture plays a significant role in attracting and retaining great talent like Jerry. Our commitment to creating a positive workplace can truly make a difference in the customer experience as well. We appreciate your kind words and business. We look forward to assisting you in the future.

December 16, 2023

Greatly appreciated Advantage’s Uber experience. People were very nice and engaging. I will be back. More

by VincentWDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna and Radar made me feel welcomed.
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Dec 19, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Lulu is always taking care of us. Shes great. She will communicate with you whenever there’s something extra to be done on your car. More

by jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
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Dec 19, 2023 -

Advantage BMW Midtown responded

Lulu is an excellent service professional, keeping you informed and ensuring your car receives the attention it needs. We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Eduardo is very helpful and always available to help. He is very responsive. Great service team. More

by neda.malkani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck , Justin McGaughey
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Dec 15, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Eduardo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Eduardo a major asset at the Advantage Location in Houston. Excellent work done and very accommodating! More

by birchwoodadvisors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
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Dec 15, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Eduardo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Great costumer service. All staff is very friendly. Accommodated to my schedule and provided alternative transport during the service. More

by Jabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
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Dec 15, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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