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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
821 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 821 reviews

February 21, 2024

Great service provided by Kamil when we took our vehicles in for servicing. Would highly recommend working with him. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil
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Mar 02, 2024 -

Advantage BMW Midtown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Advantage BMW Midtown responded

Thank you for your visit and kind words. I see you are not happy with us, but cannot tell me why in your review. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sebastian Olszewski General Manager solszewski@Advantagecars.com

February 21, 2024

Excellent service and go above and beyond to ensure that customer is satisfied and understands More

by Liz.Wallace 65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany, Yazmine Guerrero
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Feb 24, 2024 -

Advantage BMW Midtown responded

We're delighted to hear that you received excellent service and that our team goes above and beyond to ensure customer satisfaction and understanding. Thank you for choosing our services, and we appreciate your positive comments!

February 17, 2024

I.have the best advisor there. Alejandro always makes sure that the client is well taken care of for the best experience. More

by elmerbrown7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro , Sebastian Olszewski
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Feb 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Elmer! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Always great service - especially from my advisor Ana Mejia - who never pushes unnecessary upgrades. I trust her to the fullest and is a big reason I always come back here and recommend to friends. Thank More

by ranjan.k.nandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia - 5 stars , Sebastian Olszewski
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Feb 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 17, 2024

Always a great experience with Alejandro and the Advantage BMW service department. That's why I always recommend this dealer More

by jvillan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
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Feb 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 12, 2024

Very professional staff who are always helpful, attentive and timely. Always stands by commitments made. More

by lgibbshok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ward
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Feb 13, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Great service - on time ! Friendly staff. The lounge was pleasant and comfortable Steven and Zander’s were helpful! More

by Shifra Gardner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Andrea
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Feb 13, 2024 -

Advantage BMW Midtown responded

We're delighted to hear that you received great service that was on time and that the staff was friendly and helpful. It's also wonderful to know that the lounge was pleasant and comfortable. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

Vianey Sevilla is amazing in customer service. She goes the extra mile. You know that she really cares. More

by Ben Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
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Feb 13, 2024 -

Advantage BMW Midtown responded

It's wonderful to hear that Vianey provided amazing customer service and went the extra mile for you. Knowing that she genuinely cares is fantastic. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

I recently had the pleasure of dealing with the service team at Advantage BMW - Service Advisor Elaine consistently provides exceptional assistance with excellent recommendations. The quality of work from More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Feb 08, 2024 -

Advantage BMW Midtown responded

Thank you for sharing your recent experience with the service team at Advantage BMW Midtown! We're pleased to hear that Service Advisor Elaine consistently provides exceptional assistance and that the quality of work from the shop is commendable. Your feedback about the minor setback with the porters is valuable, and we appreciate you bringing it to our attention. Safe travels and we hope your future visits continue to meet your expectations!

February 02, 2024

Radar was extremely professional and the dealership is outstanding. Love the amenities of waiting room. More

by cofield01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
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Feb 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Radar provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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