
Advantage BMW Midtown
Houston, TX
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I hav dealt with them for over 20 years and have always had excellent customer service. I always feel like a valued customer and will continue to deal with them in the future for car purchases and service. had excellent customer service. I always feel like a valued customer and will continue to deal with them in the future for car purchases and service. More
It’s always busy but it appears to be productive. If you need to wait, the waiting room is comfortable with snacks, coffee, tea and refreshments. I brought it in thinking I had an appointment for a If you need to wait, the waiting room is comfortable with snacks, coffee, tea and refreshments. I brought it in thinking I had an appointment for an oil change. For some reason, I didn’t get a confirmation. Jerry Ward assisted us on getting it done. We had a long wait but it was the weekend and I didn’t want to leave it. I know they could have ubered us home. Overall, there busy for a reason. A lot of people like them and use them. Great job! Thank you. More
Very professional, appointments are on time. Everyone makes you feel special. Salesman keeps his word on the process you will encounter. I will recommend my salesman to everyone. Everyone makes you feel special. Salesman keeps his word on the process you will encounter. I will recommend my salesman to everyone. More
I’m very pleased with the service I received. The advisor was professional, efficient, and friendly throughout the entire process. Everything was handled smoothly, and my vehicle was ready on tim The advisor was professional, efficient, and friendly throughout the entire process. Everything was handled smoothly, and my vehicle was ready on time. More
Great customer service experience. The technical issues with my car were fixed timely. The customer waiting facilities were in great condition. The technical issues with my car were fixed timely. The customer waiting facilities were in great condition. More
Sebastian and Yaz were great to work with. Outstanding communication and service. Have used other BMW dealerships in the past and this one is superb in comparison. Outstanding communication and service. Have used other BMW dealerships in the past and this one is superb in comparison. More