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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
783 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 783 reviews

November 29, 2024

The dealership was very clean and efficient in getting me in and out on a busy Monday morning. More

by E. K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine in Service
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Dec 01, 2024 -

Advantage BMW Midtown responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 27, 2024

My 3rd trip, Service Advisor EDWARD provided Excellent Service to me, as though I was Family! More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager BRANDON
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

I had an amazing experience trading in my BMW X3. From the moment I walked in, I was treated exceptionally well by everyone. Michael Marchan was incredibly nice and patient, going above and beyond to More

by Madyrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marchan
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

The dealership did an amazing job on my tent. A full inspection of my car was conducted. More

by gail_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Nov 28, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

My hosts was great. Disappointed it took twice as long for work to be done.because of issue with technical staff.. More

by Dfedwards01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejundro, Sebastian Olszewski
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Dec 03, 2024 -

Advantage BMW Midtown responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sebastian Olszewski General Manager solszewski@advantagecars.com

November 23, 2024

1st class service from start to finish. Mr. Brandon Valdez along with Eduardo Bendeck set the standard for service. It is their service which has kept us coming back to Advantage BMW for o More

by denniswraney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez, Eduardo Bendek, Yaz Guerro
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Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 23, 2024

This dealer ship is fantastic they always take care of all my needs with no issues and handle things behind the scene without me having to worry about anything More

by khalid.ashraf.ahmad
Recommend Dealer
Yes
Employees Worked With
Steven dang, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Efficient, clean, friendly dealership. Timely completion of service. Clear explanations. My go to dealership past and present. More

by jhill14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
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Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to leave a review for us at Advantage BMW Midtown. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Kevin was great-very knowledgeable and professional- will always deal with Advantage BMW in future. More

by Sue.flinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Medrano, Sebastian Olszewski
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Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

I have purchased 3 BMWs here. The service dept keeps me coming back. Each car, a different service manager—all excellent customer service More

by Oljmd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry-excellent service mngr, attentive to details
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Nov 23, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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