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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
928 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 928 reviews

September 09, 2024

Excellent customer service! Excellent product! I would highly recommend brand and dealership to friends and family! More

by sdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes De la rosa in Service and Kelly at Loaner Desk
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Sep 11, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

The quality of the work is always great but the communication, valet service, and organization of the service department needs improvement. More

by LionheartMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Mejia
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Sep 14, 2024 -

Advantage BMW Midtown responded

LionheartMD, Thank you for your feedback about these service concerns, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sebastian Olszewski General Manager solszewski@advantagecars.com

September 09, 2024

Fantastic buying experience! My time was taken lightly as well as an attentive sales staff! Thanks Sergio. I think the Advantage team went above and beyond my expectations. T More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deana, and Sergio, Sebastian Olszewski
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Sep 11, 2024 -

Advantage BMW Midtown responded

Hi Joe, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Great customer service, they had my car ready on time and answered all my questions. More

by jessymancia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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Sep 09, 2024 -

Advantage BMW Midtown responded

Hi Jessymancia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Attentive folks. I appreciate the advisor giving me better alternatives to maintain my vehicle in proper condition. More

by m.razz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
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Sep 08, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Nice clean dealership and friendly staff. Greeted upon arrival. Thorough review of my vehicle and past history of services conducted More

by jrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Sep 08, 2024 -

Advantage BMW Midtown responded

Hello Jrod, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Service advisor Bryant Briones was responsive to my requests and work completed professionally and on time. Thank you! More

by A H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Briones
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Sep 08, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Always efficiently giving updates on status of my car and Barry Thomas is awesome service. More

by phllb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Sep 06, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Thank you, and have a fantastic day!

September 03, 2024

Barry was awesome and took really good care of me…he even rushed my service so I could get home to my kids in time! More

by emandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
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Sep 06, 2024 -

Advantage BMW Midtown responded

Hello Emandel, we're happy you found Barry to be so supportive during your experience here at Advantage BMW Midtown. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 02, 2024

I was very happily. The service professional did a great job. My car is as good as new. More

by Rabinowitzld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
Report | Print
Sep 06, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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