Advantage BMW Midtown

Alejandro was nice and understanding. The shuttle driver in the van was also very nice too! The shuttle driver in the van was also very nice too! More

Terrible experience. You are not in the business of customer service. You’ve got the whole service department focused on pushing tires. You are swarming customers wi You are not in the business of customer service. You’ve got the whole service department focused on pushing tires. You are swarming customers with little tread depth measurement tools. Three people on five minutes like flies on xxxx. All measurements were fine but you said they were marginal. To pass test on TX you need 3mm. To be legal 2mm. And you push tires when they have only 5 or 6. Then your service progress tool doesn’t works. Just keep saying in inspection. When I inquired the car was actually already done. The service advisor (of which you have way too many) wasn’t aware or on it until I asked. Then it turns out the technician fat fingered the wrong tire and over inflated the tires by about 5 psi vs the door label. More

Efficient and helpful. Collin was great to work with. Very attentive to the needs of the car. Collin was great to work with. Very attentive to the needs of the car. More

Gabby is probably one of the best salespeople I have ever encountered. She is attentive to our needs, well-informed, and asked the right questions to help us decide on the car. She is always available for an encountered. She is attentive to our needs, well-informed, and asked the right questions to help us decide on the car. She is always available for any questions we may have and has quickly resolved a couple of small issues. The finance person also made it very easy to close the deal. The atmosphere is very pleasant, and they greet you with a smile. If you are shopping for a Bimmer, Advantage BMW is the place to go! More

Good customer service from Kevin. He was professional and helpful. He communicated timely and expedited repairs and service whenever possible. He was professional and helpful. He communicated timely and expedited repairs and service whenever possible. More

Quick and easy purchase/trade in process. Would definitely recommend Advantage Midtown to friends and family. Would definitely recommend Advantage Midtown to friends and family. More

My car broke down after Advantage BMW was closed on Saturday. My service advisor, Kevin Kommany, called me first thing on the following Monday morning to let me know he was aware of the situation and w Saturday. My service advisor, Kevin Kommany, called me first thing on the following Monday morning to let me know he was aware of the situation and would take car of it. Kevin made sure my car's issues were diagnosed in a timely fashion and notified me of the problems, solutions and costs and kept me apprised of the anticipated timeline. I needed a ride back to the dealership to retrieve my car, which Kevin arranged. Thanks to Kevin's professionalism and the mechanics in the service department, my car's issues were fixed by the end of the day on Tuesday. More

Needed just one tire replaced they kept coming up different excuses and wanted to charge more than $2000. I refused to do the additions and I still feel the car is not fully fixed and I’m getting err different excuses and wanted to charge more than $2000. I refused to do the additions and I still feel the car is not fully fixed and I’m getting errors on the computer panel. More

Professionals. From the moment you drive into the building you feel the attentiveness and the great attitudes. From the moment you drive into the building you feel the attentiveness and the great attitudes. More

My sales associate Al helped me find a perfect EV with everything I wanted and with a decent deal. everything I wanted and with a decent deal. More