Advantage BMW Midtown

Robert Garcia is the best here He assisted us from the start until the end He serviced the car twice and he treats me the same courtesy and kindness Overall it was an excellent experience with him and start until the end He serviced the car twice and he treats me the same courtesy and kindness Overall it was an excellent experience with him and this dealership and service car company Thanks Robert and the whole team! More

Sold car with check engine light on. They cleared the code while we were picking up, but immediately after it went back on. Also said they were going to repair big scratches and chips, h They cleared the code while we were picking up, but immediately after it went back on. Also said they were going to repair big scratches and chips, had us wait extra 5 days to make sure it was done right then the "repairs" came off while hand washing. They used a black polish to conceal chips/scratches. Now manager won't call back to make issue right. More

Eduardo is the best. He’s honest and represents BMW well. I’ve never felt like he attempts to have me get a service that’s not needed. Let me also say that BMW provide He’s honest and represents BMW well. I’ve never felt like he attempts to have me get a service that’s not needed. Let me also say that BMW provides quality care to your car. and they get it right the first time. More

Service provided a very efficient transport person was very courteous car was repaired quickly enjoyable transaction very courteous car was repaired quickly enjoyable transaction More

I take my car here for all service needs. Very professional experience always. Will keep going here. Very professional experience always. Will keep going here. More

Excellent customer service. Felt welcome when I entered the service area. Alejandro did a great job keeping me updated. Felt welcome when I entered the service area. Alejandro did a great job keeping me updated. More

Scheduling service has always been easy through personalized assistance, and any issues found explained in a fashion readily understood. Status of servicing an is easily updated. personalized assistance, and any issues found explained in a fashion readily understood. Status of servicing an is easily updated. More

The email ad is impressive, but the service falls short. Service Consultant Eduardo Bendeck refused to honor the 10% discount for afternoon appointments after 1:00 PM. Service Consultant Eduardo Bendeck refused to honor the 10% discount for afternoon appointments after 1:00 PM. More

It was. a pleasure dealing. with. the sales staff. at. Advantage. Specifically, thank you to. Asen, Ali. and. Deana. a pleasure dealing. with. the sales staff. at. Advantage. Specifically, thank you to. Asen, Ali. and. Deana. More

Barry Thomas from the Service Dept. is always professional, knowledgeable and ready to assist. He is my goto POC! The service is always completed within the given timeframe, well done a is always professional, knowledgeable and ready to assist. He is my goto POC! The service is always completed within the given timeframe, well done and car comes back clean. More