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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
821 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 821 reviews

June 11, 2024

First time owning a BMW, they provided me with quick and easy assistance as well as proper information. More

by Alex B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalid Martínez
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Jun 13, 2024 -

Advantage BMW Midtown responded

Hi Alex, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Excellent service, understands customer concerns, positive connections when interacting with customer, great feedback from BMW certified technicians More

by Liz.Wallace 65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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Jun 13, 2024 -

Advantage BMW Midtown responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!

June 11, 2024

I feel the updating of things you need is outrageous. Something was stolen from car More

by simeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Jun 13, 2024 -

Advantage BMW Midtown responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at solszewski@Advantagecars.com. I look forward to speaking with you. Sebastian Olszewski, General Manager

Jun 14, 2024 -

Advantage BMW Midtown responded

Simeon, Thank you for bringing this to our attention. I'm very sorry to hear about your experience. We take such matters very seriously and would like to address this issue promptly. Please reach out to me directly so we can investigate the situation and work towards a resolution. Your satisfaction and trust are important to us, and we apologize for any distress this may have caused. Sebastian Olszewski General Manager Office: 713.289.1212 solszewski@advantagecars.com

June 10, 2024

They are the best! !! My service advisor Eduardo Bendeck is just wonderful and so so very helpful. More

by Sylvia Bratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Report | Print
Jun 13, 2024 -

Advantage BMW Midtown responded

Hi Sylvia, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Great and smooth process for my car to get repaired and also be and out efficiently More

by Keneth Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalid
Report | Print
Jun 12, 2024 -

Advantage BMW Midtown responded

Hello Keneth, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

As soon as I arrived, I was greeted and directed to one of the advisors. Mr. Eduardo Bendeck was very attentive to my vehicle concerns and thoroughly explained the service process to then proceed with reco More

by yj_torres
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Report | Print
Jun 09, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Worst service I’ve ever had - extremely rude sales and service staff I am moving my business to another dealership More

by Bruce Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Jun 17, 2024 -

Advantage BMW Midtown responded

Sorry to hear about the issues you had with the service you received. I've checked our records, and it seems there's no history of your visit. It's possible you might have visited a different dealership. Hopefully, we can resolve this soon. Feel free to get in touch if you'd like to talk about it. Sebastian Olszewski General Manager Office: 713.289.1212 solszewski@advantagecars.com

June 06, 2024

Yasmine Guerrero has always been my sales person and I wouldn't go with anyone else. Her professionalism and dedication it's just inexplicably. I have never experience someone that care so much for her c More

by Sandy fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmin Guerrero
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Jun 06, 2024 -

Advantage BMW Midtown responded

Hi Sandy, thank you for your kind review; we are happy to pass along your comments to Yasmine Guerrero here at Advantage BMW Midtown! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2024

If you want the best service for your vehicle, you have to bring your car to Advantage BMW Midtown! Best service ever! Ask for Ana Mejia she is awesome!! The best! Trust me! More

by emersonramos123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
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Jun 06, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy Ana Mejia could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2024

Barry is THE ABSOLUTE BEST and ALWAYS takes great care of us nd our needs. More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Jun 07, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Thank you, and have a fantastic day!

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