
Advantage BMW Midtown
Houston, TX
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My tenth car purchase…absolutely the most straightforward, low stress, lowest pressure, least time consuming purchase I’ve experienced. Darwin is a no xx salesman and a real pleasure to work straightforward, low stress, lowest pressure, least time consuming purchase I’ve experienced. Darwin is a no xx salesman and a real pleasure to work with. More
After two Tesla’s- in wanted a good car. I reached out to Advantage BMW at 10am and May Mashhandani had me an approval quickly, with me in the door by 3pm and out with a great deal and I reached out to Advantage BMW at 10am and May Mashhandani had me an approval quickly, with me in the door by 3pm and out with a great deal and car by 4:30. Customer Service was top notch- she really knows the cars and did a great job of earning me as a customer. Check them out. Ask for May. You won’t be disappointed. New I4M50 owner. More
Was called by manager that service was going to be discounted. Had car towed in 160. Discount was not honored on service needs. Not dependable, and kept my car for 2 weeks. Tow back discounted. Had car towed in 160. Discount was not honored on service needs. Not dependable, and kept my car for 2 weeks. Tow back home. 160 again. Car not working. 😆 So be carful of their lies. More
This was my first experience with this dealership. I made an appointment for an oil change and my car still wasn’t ready for 4.5 hours. When I got my car back the windshield washer fluid notification I made an appointment for an oil change and my car still wasn’t ready for 4.5 hours. When I got my car back the windshield washer fluid notification was still on. That tells me my fluids weren’t checked. The lounge was excessively cold and all of the refreshments needed to be replenished. The sales associate seemed more concerned about trying to upsell me instead of hearing my concerns about the length of time my oil change took. I really expected better service from a BMW dealership. If it takes almost 5 hours for a simple oil change, why would I want to get any other work done here? The only part of my experience where it felt the customer experience is put first was the shuttle. I was very grateful for the shuttle. I have to say, I have had better service at Beck and Masten Buick GMC South. More
Excellent service at Advantage BMW Midtown. Provided smooth Shuttle service and serviced vehicle on time, Provided smooth Shuttle service and serviced vehicle on time, More
My Service Advisor has always been very knowledgeable, professional, and very easy to work with, and has always done an excellent job with my vehicle. professional, and very easy to work with, and has always done an excellent job with my vehicle. More
Excellent service and response time by the advantage bmw service advisor staff. They are very knowledgeable and take the time to explain everything to me and answer questions I have. I’ll keep coming back t service advisor staff. They are very knowledgeable and take the time to explain everything to me and answer questions I have. I’ll keep coming back to them every year More
Wonderful experience each and every time I visit there. Ana was so nice and helpful from beginning to end. The atmosphere there is so nice and inviting. If I could give ten stars I would. I highly recommen Ana was so nice and helpful from beginning to end. The atmosphere there is so nice and inviting. If I could give ten stars I would. I highly recommend this dealership to anyone that is in search of professionalism and care. You will be impressed as I am once you go there for your BMW or Your vehicle service needs. Thank you Advantage BMW. More