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Advantage BMW Midtown

Houston, TX

4.7
820 Reviews

1305 Gray St

Houston, TX

77002

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Showing 821 reviews

July 20, 2024

Very professional service from Advantage BMW. Their process is always seamless and they have a clear communication. More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Jul 22, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2024

Excellent tire service! Quick, professional, and affordable. My car feels brand new. Highly recommend this dealership! More

by ianchestnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Jul 20, 2024 -

Advantage BMW Midtown responded

Hi, thank you so much for your positive comments about Advantage BMW Midtown! Thanks again for the recommendation, and have an amazing day!

July 17, 2024

We’ve bought vehicles from Orange County, Texas to Harris County and this has been the friendliest and easiest dealership to exchange with. We didn’t waste a whole day going back and forth. We didn’t feel More

by nljackson0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Lewis
Jul 17, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 13, 2024

I have owned five cars from Advantage. Their service department is a joy. They inform, they get it right the first time. They have an impressive and comfortable waiting area with delicious More

by Senile old Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez and Eduardo Bendeck
Jul 14, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Excellent customer service and care. Excellent customer service and care. Exceptional customer service and care. More

by Rolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes, Sebastian Olszewski
Jul 13, 2024 -

Advantage BMW Midtown responded

Hi Rolando, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

Great experience & best customer service. Albie was very professional and made the process very smooth, easy and fast. More

by Gsxr600lgv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albie Sugiharto
Jul 05, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Albie here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Good experience. My service technician, Adam, was great. Work done in less than four hours. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
Jun 19, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Poor communication. I had to initiate all aspects of the service. Services were performed on vechile without permission. I felt disrespected about the whole experience More

by APGATLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
Jun 19, 2024 -

Advantage BMW Midtown responded

Our top priority is to ensure our customers are completely satisfied with our services. We apologize for any inconvenience you may have encountered with your visit, due to the lack of communication and any services that may have been performed without prior approval. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Sebastian Olszewski General Manager solszewski@advantagecars.com

June 18, 2024

Professional and attentive. Provided great service! Thank you Alejandro for your help getting my car repaired on time! More

by M.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jun 20, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Greatly thankful for Ricardo Quiroz helping me and Sam Rezaei assisting with financing for getting me into a new BMW More

by Maczj1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Quiroz, Sam Rezaei, Sebastian Olszewski
Jun 20, 2024 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

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