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Advantage BMW Midtown

Houston, TX

4.8
875 Reviews

1305 Gray St

Houston, TX

77002

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Showing 875 reviews

September 07, 2024

Great customer service, they had my car ready on time and answered all my questions. More

by jessymancia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Sep 09, 2024 -

Advantage BMW Midtown responded

Hi Jessymancia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Attentive folks. I appreciate the advisor giving me better alternatives to maintain my vehicle in proper condition. More

by m.razz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
Sep 08, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Nice clean dealership and friendly staff. Greeted upon arrival. Thorough review of my vehicle and past history of services conducted More

by jrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Sep 08, 2024 -

Advantage BMW Midtown responded

Hello Jrod, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Service advisor Bryant Briones was responsive to my requests and work completed professionally and on time. Thank you! More

by A H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Briones
Sep 08, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Always efficiently giving updates on status of my car and Barry Thomas is awesome service. More

by phllb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Sep 06, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Thank you, and have a fantastic day!

September 03, 2024

Barry was awesome and took really good care of me…he even rushed my service so I could get home to my kids in time! More

by emandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Sep 06, 2024 -

Advantage BMW Midtown responded

Hello Emandel, we're happy you found Barry to be so supportive during your experience here at Advantage BMW Midtown. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 02, 2024

I was very happily. The service professional did a great job. My car is as good as new. More

by Rabinowitzld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
Sep 06, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 01, 2024

May was very professional and welcoming. I went in for an upgrade but I walked out with a rather amazing car, much more better in value and grade. Thanks to her marketing skills. She was ver More

by olatunbosunsomorin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MAYMANA
Sep 05, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found May to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Horrible service. I left without a temp plate, without explanation for payment, without what was promised to be in the car. I received incorrect information leading up More

by dawagner4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
May, finance manager
Sep 06, 2024 -

Advantage BMW Midtown responded

dawagner4, I appreciate your feedback and offer my sincere apologies for any inconvenience you experienced in your sales purchase. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sebastian Olszewski General Manager solszewski@Advantagecars.com

August 30, 2024

Great service. They honored the extended care and warranty with no problem. I would recommend. More

by khalid_dajani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
Sep 01, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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