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Advantage BMW Midtown

Houston, TX

4.7
782 Reviews

1305 Gray St

Houston, TX

77002

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Showing 782 reviews

December 13, 2024

This rating is solely due to my Service Advisor - VIaney Sevilla. She rocks. I had told her I need to get a oil change but i have to be out of there by a certain time. she just made it happen. Kudos to More

by jsen215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
Dec 15, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Sergio was fast professional and followed up on everything. Financing was also fast and low pressure. More

by Jonmuery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio and Finance , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Dec 14, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sergio here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

Excellent service advisor thank you. Hopefully the service was done well instead the service center More

by Sumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Dec 12, 2024 -

Advantage BMW Midtown responded

Hello Sumi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

All members of the Advantage team were professional, and provided prompt service and quality customer service. More

by darryl_burman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre, Sebastian Olszewski
Dec 12, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We hope to see you soon!

December 07, 2024

Lourdes was professional, Very responsive. Kept promised timeline. Made sure warranty items were covered. Thanks! More

by Robert
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes, Service Advisor
Dec 12, 2024 -

Advantage BMW Midtown responded

Hi Robert, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 06, 2024

Collin was great! From start to finish he was very helpful and professional. 10/10 would recommend him and use him again. More

by cjcontello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Dec 08, 2024 -

Advantage BMW Midtown responded

Hi, thanks for your praise and kind comments about Collin. We hope you have a great day!

December 02, 2024

The dealership is easy to get to, had a great variety of cars, and all of the staff was friendly! More

by Zellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt, Sebastian Olszewski
Dec 20, 2024 -

Advantage BMW Midtown responded

Hello Zellis, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Alejandro was great as always awesome customer service and very attentive to all the issues with the car !!! More

by ikerdomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Dec 20, 2024 -

Advantage BMW Midtown responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Jerry ward was a great advisor. I’ll be back for my next maintenance job More

by renniematthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ward
Dec 01, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jerry here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

The dealership was very clean and efficient in getting me in and out on a busy Monday morning. More

by E. K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine in Service
Dec 01, 2024 -

Advantage BMW Midtown responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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