
Advantage BMW Midtown
Houston, TX
Filter Reviews by Keyword
By Type
Showing 868 reviews
Because of my vehicle purchase taking place in the later part of the day, my salesman worked hard to prevent a trip back to the dealership. Also my purchase being the last one of the day, the closing had to part of the day, my salesman worked hard to prevent a trip back to the dealership. Also my purchase being the last one of the day, the closing had to be cut short. Some of the details of the extended warranty were not covered. There might be a follow up in the future. Overall I was very pleased with the whole purchase of my vehicle. More
Exceptional professional services throughout from sales providing excellent and seamless customer buying experience to the service department going above and beyond expectations as well as management leade providing excellent and seamless customer buying experience to the service department going above and beyond expectations as well as management leadership following up personally with customers post purchase. More
Alejandro is an excellent advisor who makes necessary recommendations while allowing the client to chose what makes sense for them. Ana Mejia is a value add and makes the service department exceptional. recommendations while allowing the client to chose what makes sense for them. Ana Mejia is a value add and makes the service department exceptional. I’m thankful to Advantage for having both of these individuals on their team! More
Service is fantastic at Advantage. My adviser Steven Dang is great, very professional and knowledgeable, has a customer first approach, always listens to you and provides the right adv My adviser Steven Dang is great, very professional and knowledgeable, has a customer first approach, always listens to you and provides the right advise. If you are unsatisfied with service he will ensure the problem is rectified without any charges. More
Great service, Colin quickly ensured the vehicle is meeting required standards for travel. My tire was destroyed but Collin had it fixed in 3 hours. meeting required standards for travel. My tire was destroyed but Collin had it fixed in 3 hours. More
BMW Midtown have a very good service always, wonderful agents always solve the issues and give you proactive diagnostic in case the car needs it. I have never had any problem and I always have been use agents always solve the issues and give you proactive diagnostic in case the car needs it. I have never had any problem and I always have been use prepaid maintainable and BMW insurance products, that I recommend to purchase them during car the acquisition. More