Advantage BMW Midtown

Jerry does a great job of keeping me informed and getting me out the door! me out the door! More

Quick and efficient service on my vehicle — the team was careful and got the oil change done promptly. The service advisor was friendly and thorough throughout the process. However, I was surprised to le careful and got the oil change done promptly. The service advisor was friendly and thorough throughout the process. However, I was surprised to learn there’s a $99 charge just to reset the “Vehicle Check” light, especially since it can be easily done through diagnostic mode. I was told by the advisor that I’d need to pay this fee if I wanted the light removed, even though the inspection was already completed before the oil change. It doesn’t make sense to charge for another inspection just to clear a reminder. This a big reason there is a push for the Right to Repair act. If I was an uneducated car owner or not familiar with my cars settings I would have forked out the $99 to reset the light. Absolutely ridiculous that this tactic will snag $99 from the avg car owner. It’s not the service advisors fault she’s just doing what she is told and taught. The dealerships as a whole need to be more transparent. More

I took my car to this place for a drivetrain light that popped on My car car was misfiring but running fine. I paid $4000 and now my car is barely running. popped on My car car was misfiring but running fine. I paid $4000 and now my car is barely running. More

They are overpriced. They also misdiagnosed my vehicle. Their proposed fix was $1,200, the actual fix was $25. Too big of a difference for me to trust them blindly. They also misdiagnosed my vehicle. Their proposed fix was $1,200, the actual fix was $25. Too big of a difference for me to trust them blindly. More

Fantastic experience. From my purchase, to the service. Alejandro is awesome. He took care of everything I needed. Awesome dude. From my purchase, to the service. Alejandro is awesome. He took care of everything I needed. Awesome dude. More

Very honest! I didn't feel pressured to make a decision. Left in the car i came for. Thank you! I didn't feel pressured to make a decision. Left in the car i came for. Thank you! More

My client advisor was great! He had everything prepared so the experience was painless & easy. He had everything prepared so the experience was painless & easy. More

Great service group with prompt response to vehicle needs. Would recommend to anyone needing BMW service. needs. Would recommend to anyone needing BMW service. More

I had a fantastic experience purchasing my new vehicle at Advantage. From start to finish, the process was smooth and professional. A special thank-you to New Car Client Advisor, Mike Marchan, who provided Advantage. From start to finish, the process was smooth and professional. A special thank-you to New Car Client Advisor, Mike Marchan, who provided fantastic customer service throughout the entire waiting period until my car finally arrived at the dealership. He made sure I was informed every step of the way. General Sales Manager, Deana Ismajli made the transaction and paperwork easy. If you’re looking for a dealership that prioritizes customer care and a team that truly goes the extra mile, I highly recommend Advantage BMW. More

Best service advisors special thanks for Mr. Collin Eaddy, even was late for my service appointment he still accommodated me for the routine service and state Inspection for my X5 sDrive40i 2021 Collin Eaddy, even was late for my service appointment he still accommodated me for the routine service and state Inspection for my X5 sDrive40i 2021 Mr. Collin is an asset for your organization I wish him best of luck with his career with BMW MIDTOWN HOUSTON Best, Shahzad More