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Advantage BMW Midtown

Houston, TX

4.8
874 Reviews

1305 Gray St

Houston, TX

77002

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Showing 874 reviews

September 26, 2024

Good customer service from Kevin. He was professional and helpful. He communicated timely and expedited repairs and service whenever possible. More

by manager.coreimaging
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin my service advisor
Sep 28, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Advantage BMW Midtown! We hope you have a great day!

September 25, 2024

Quick and easy purchase/trade in process. Would definitely recommend Advantage Midtown to friends and family. More

by Scott C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolae Branzei
Sep 28, 2024 -

Advantage BMW Midtown responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 25, 2024

My car broke down after Advantage BMW was closed on Saturday. My service advisor, Kevin Kommany, called me first thing on the following Monday morning to let me know he was aware of the situation and w More

by Candace.s.baggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany (service)
Sep 28, 2024 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 25, 2024

Professionals. From the moment you drive into the building you feel the attentiveness and the great attitudes. More

by jakezeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro my sevice advisor. Alejandro is the best. I am glad bmw hired him.
Sep 28, 2024 -

Advantage BMW Midtown responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 25, 2024

Needed just one tire replaced they kept coming up different excuses and wanted to charge more than $2000. I refused to do the additions and I still feel the car is not fully fixed and I’m getting err More

by heartdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena good
Sep 28, 2024 -

Advantage BMW Midtown responded

heartdoc, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at solszewski@advantagecars.com at 713-289-1212, I would like to discuss how we can regain your trust. Sincerely, Sebastian Olszewski General Manager solszewski@advantagecars.com

September 24, 2024

My sales associate Al helped me find a perfect EV with everything I wanted and with a decent deal. More

by mmcresources
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Sep 28, 2024 -

Advantage BMW Midtown responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 24, 2024

Awesome customer service 👏🏽 Bryant, Tyler and Gerald were all amazing to work with. From start to finish top tier service More

by ckandassociates77034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson
Sep 28, 2024 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

So professional, timely and attentive to every step of a new car buying experience! Advantage Midtown BMW makes you feel so great!! More

by nscorson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Sep 24, 2024 -

nscorson responded

So professional, timely and attentive to every step of a new car buying experience! Advantage Midtown BMW makes you feel so great!!

September 24, 2024

Ricardo was very helpful and always available. Ali in Finance is a Pro. Pleasure doing business with BMW Midtown More

by PM74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo QUIROZ, Ali Altai
Sep 28, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We hope to see you soon!

September 20, 2024

Outstanding performance checking my car for compliance with State vehicle and emissions regulations. Car delivered back in immaculate condition. Service advisor is an excellent service advisor and once More

by dinsmored
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Sep 22, 2024 -

Advantage BMW Midtown responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day

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