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Advantage BMW Midtown

Houston, TX

4.8
929 Reviews

1305 Gray St

Houston, TX

77002

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Showing 929 reviews

November 25, 2024

My hosts was great. Disappointed it took twice as long for work to be done.because of issue with technical staff.. More

by Dfedwards01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejundro, Sebastian Olszewski
Dec 03, 2024 -

Advantage BMW Midtown responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sebastian Olszewski General Manager solszewski@advantagecars.com

November 23, 2024

This dealer ship is fantastic they always take care of all my needs with no issues and handle things behind the scene without me having to worry about anything More

by khalid.ashraf.ahmad
Recommend Dealer
Yes
Employees Worked With
Steven dang, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Efficient, clean, friendly dealership. Timely completion of service. Clear explanations. My go to dealership past and present. More

by jhill14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to leave a review for us at Advantage BMW Midtown. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Kevin was great-very knowledgeable and professional- will always deal with Advantage BMW in future. More

by Sue.flinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Medrano, Sebastian Olszewski
Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

1st class service from start to finish. Mr. Brandon Valdez along with Eduardo Bendeck set the standard for service. It is their service which has kept us coming back to Advantage BMW for o More

by denniswraney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez, Eduardo Bendek, Yaz Guerro
Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 22, 2024

The BMW dealership is truly exceptional, offering a customer experience that goes above and beyond expectations. From the moment you step through the door, you're greeted with a warm and welcoming atmo More

by domitille.maillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa Figuera
Nov 25, 2024 -

Advantage BMW Midtown responded

Hi, thank you for taking the time to leave a review for us at Advantage BMW Midtown. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

I have purchased 3 BMWs here. The service dept keeps me coming back. Each car, a different service manager—all excellent customer service More

by Oljmd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry-excellent service mngr, attentive to details
Nov 23, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Service is always top notch. Super helpful, knowledgeable and ready to be of assistance! Love Advantage Midtown. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eady
Nov 23, 2024 -

Advantage BMW Midtown responded

Hi Jennifer, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Nothing but great things to say about advantage BMW. My service advisor Steven Dang went above and beyond my expectations. He worked hard with my insurance company to get them to cover all the repairs n More

by shphan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Nov 25, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

The customer service was Great . Barry Thomas addressed all my concerns I had with my vehicle .. He was incredibly great and went above and beyond on getting my vehicle service.Keep u More

by demetriapope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Nov 23, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you have any further questions, please give us a call. We're always happy to help!

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