Advantage BMW Midtown

Always efficiently giving updates on status of my car and Barry Thomas is awesome service. Barry Thomas is awesome service. More

I was very happily. The service professional did a great job. My car is as good as new. The service professional did a great job. My car is as good as new. More

May was very professional and welcoming. I went in for an upgrade but I walked out with a rather amazing car, much more better in value and grade. Thanks to her marketing skills. She was ver I went in for an upgrade but I walked out with a rather amazing car, much more better in value and grade. Thanks to her marketing skills. She was very soft spoken but definitely effective. . More

Horrible service. I left without a temp plate, without explanation for payment, without what was promised to be in the car. I received incorrect information leading up I left without a temp plate, without explanation for payment, without what was promised to be in the car. I received incorrect information leading up to the purchase and the dealership itself was as run down, low brow and unaccomodating as I've ever seen. The finance manager was unfriendly. I could not have been less pleased. More

Great service. They honored the extended care and warranty with no problem. I would recommend. They honored the extended care and warranty with no problem. I would recommend. More

My tenth car purchase…absolutely the most straightforward, low stress, lowest pressure, least time consuming purchase I’ve experienced. Darwin is a no xx salesman and a real pleasure to work straightforward, low stress, lowest pressure, least time consuming purchase I’ve experienced. Darwin is a no xx salesman and a real pleasure to work with. More

After two Tesla’s- in wanted a good car. I reached out to Advantage BMW at 10am and May Mashhandani had me an approval quickly, with me in the door by 3pm and out with a great deal and I reached out to Advantage BMW at 10am and May Mashhandani had me an approval quickly, with me in the door by 3pm and out with a great deal and car by 4:30. Customer Service was top notch- she really knows the cars and did a great job of earning me as a customer. Check them out. Ask for May. You won’t be disappointed. New I4M50 owner. More

Was called by manager that service was going to be discounted. Had car towed in 160. Discount was not honored on service needs. Not dependable, and kept my car for 2 weeks. Tow back discounted. Had car towed in 160. Discount was not honored on service needs. Not dependable, and kept my car for 2 weeks. Tow back home. 160 again. Car not working. 😆 So be carful of their lies. More

This was my first experience with this dealership. I made an appointment for an oil change and my car still wasn’t ready for 4.5 hours. When I got my car back the windshield washer fluid notification I made an appointment for an oil change and my car still wasn’t ready for 4.5 hours. When I got my car back the windshield washer fluid notification was still on. That tells me my fluids weren’t checked. The lounge was excessively cold and all of the refreshments needed to be replenished. The sales associate seemed more concerned about trying to upsell me instead of hearing my concerns about the length of time my oil change took. I really expected better service from a BMW dealership. If it takes almost 5 hours for a simple oil change, why would I want to get any other work done here? The only part of my experience where it felt the customer experience is put first was the shuttle. I was very grateful for the shuttle. I have to say, I have had better service at Beck and Masten Buick GMC South. More

My Service Advisor has always been very knowledgeable, professional, and very easy to work with, and has always done an excellent job with my vehicle. professional, and very easy to work with, and has always done an excellent job with my vehicle. More