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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
820 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 820 reviews

September 17, 2024

The dealership in general was very customer service oriented. The salesperson, Mallay, was exceptional in meeting or exceeding all of my needs. More

by Gusd2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
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Sep 20, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

My total experience from the start was very positive and professional Michael Merchan was outstanding I appreciate all the attention !! More

by jdfutch1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Merchan , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Sep 20, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Spend close to $10,000 still have issue with the 2012 X5 trash haven’t been a year when I bought the car from you all More

by emanuellimbrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Garrett Burleson, Sebastian Olszewski
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Sep 20, 2024 -

Advantage BMW Midtown responded

emanuellimbrick, I am sorry to hear about the cost of your vehicle’s repairs. As you know, your 2012 BMW X5 was a $65K Luxury / Performance vehicle when new. Unfortunately, the factory's original parts and/or specialized repair techniques involved for this vehicle with over 91,000 miles still reflect its premium design. I would be happy to assist you with your concerns, please contact me at solszewski@advantagecars.com. Sebastian Olszewski General Manager solszewski@advantagecars.com

September 16, 2024

Great customer service! Appointments are always available. I especially appreciate the valet team for their hard work. More

by emorton623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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Sep 20, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2024

Great people, excellent service. A special mention for Kevin Montana and Lourdes La Rosa Figuera. More

by gkehoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Montana and Lourdes La Rosa Figuera
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Sep 20, 2024 -

Advantage BMW Midtown responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

Lulu was very helpful and answered all my questions. She took me to view the issue in the service area, which I don’t think I’ve ever seen - appreciate the transparency. More

by swright079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes (Lulu) La Rosa
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Sep 16, 2024 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with Lulu! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

Amazing team and facility! Rating service on a scale of 1-10, they are a 15!!! More

by Aworthington530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Sep 15, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2024

Mr. Daddy was extremely straightforward and helpful. I took my car to two different places after my accident and Advantage was the only place that was able to fix it properly. More

by robertcflowers78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Report | Print
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Advantage BMW Service Center offers excellent service. They make sure that my vehicle performs well and they clean it up when they finish servicing it. The advisors are very pleasant and knowledgeable: More

by ddwats.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
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Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Always accommodating and attentive. The facility and staff are top rated. Would definitely recommend to others More

by ddavila1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana and Jesse
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Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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