Advantage BMW Midtown
Houston, TX
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My car broke down after Advantage BMW was closed on Saturday. My service advisor, Kevin Kommany, called me first thing on the following Monday morning to let me know he was aware of the situation and w Saturday. My service advisor, Kevin Kommany, called me first thing on the following Monday morning to let me know he was aware of the situation and would take car of it. Kevin made sure my car's issues were diagnosed in a timely fashion and notified me of the problems, solutions and costs and kept me apprised of the anticipated timeline. I needed a ride back to the dealership to retrieve my car, which Kevin arranged. Thanks to Kevin's professionalism and the mechanics in the service department, my car's issues were fixed by the end of the day on Tuesday. More
So professional, timely and attentive to every step of a new car buying experience! Advantage Midtown BMW makes you feel so great!! new car buying experience! Advantage Midtown BMW makes you feel so great!! More
Outstanding performance checking my car for compliance with State vehicle and emissions regulations. Car delivered back in immaculate condition. Service advisor is an excellent service advisor and once with State vehicle and emissions regulations. Car delivered back in immaculate condition. Service advisor is an excellent service advisor and once again demonstrated is expertise More
Excellent service. Probably the best dealership I’ve dealt with and from the sales office to the service department. The process and all interactions are easy with a hi Probably the best dealership I’ve dealt with and from the sales office to the service department. The process and all interactions are easy with a high level of efficiency. Minimal time wasting or paperwork. My experiences with Lourdes in the service department have been excellent - she is extremely helpful and proactive. My most recent windshield replacement and insurance claim process was so simple and everything was completed without an issue. You guys are doing great! More