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Advantage BMW Midtown

Houston, TX

4.8
871 Reviews

1305 Gray St

Houston, TX

77002

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Showing 871 reviews

November 22, 2024

Nothing but great things to say about advantage BMW. My service advisor Steven Dang went above and beyond my expectations. He worked hard with my insurance company to get them to cover all the repairs n More

by shphan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Nov 25, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

The customer service was Great . Barry Thomas addressed all my concerns I had with my vehicle .. He was incredibly great and went above and beyond on getting my vehicle service.Keep u More

by demetriapope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Nov 23, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you have any further questions, please give us a call. We're always happy to help!

November 19, 2024

Service event planning very simple. Execution was well done, communication on point. Car wash very good - windows were excellent 👍 More

by tomgris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Nov 21, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

Service was quick, easy and very accommodating. I’ve owned a BMW for 10 years now and this was hands down the best service I have received from any BMW dealership across Texas. Highly recommend! More

by Arin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Nov 22, 2024 -

Advantage BMW Midtown responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Advantage BMW Midtown!

November 16, 2024

Barry Thomas is the best! He is personable, professional, knowledgeable, and caring. He will be my 'go-to' guy for future interactions. More

by schelle1121
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Nov 18, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

The people are always willing to help. They are courteous and pleasant. I love coming to the dealer. More

by Nere2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais Mejia, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Nov 18, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Josh was my first time having Josh as my service advisor and it was a great experience. He was kind and made sure he explained all my services throughly. He also communicated very well after my car was insp More

by Egamb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Nov 14, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Perfection! Our experience from purchasing to service has been the standard by which others will be judged. More

by hollandw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alba
Nov 14, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 11, 2024

Great communication, service and timeliness. They went over and above to provide great customer service. More

by rtphil413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Nov 12, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Lourdes la Rosa is an outstanding customer service provider. I highly recommend her, always attentive and proactive to the customer’s need. More

by euzcategui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa
Nov 12, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

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