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Advantage BMW Midtown

Houston, TX

4.7
820 Reviews

1305 Gray St

Houston, TX

77002

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Showing 820 reviews

October 11, 2024

Marked up prices compared to bmw west houston and advantage bmw midtown. Over 50% in parts. Incorrect diagnosis said everything was good when clearly it was not working. This was a mistake I m More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave this feedback. Thank you!

October 10, 2024

Great service. They went above and beyond and ended up saving me money from their original assessment. More

by Keithavh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

I had a wonderful experience with BMW Midtown. Khalid was so kind, knowledgeable and patient with me. He made this process easy and fun. Nothing but great service from everybody all around. Thank More

by meli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
khalid ahmad
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi Meli, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

If you are looking for great service location in Houston. I would suggest Advantage BMW Midtown and ask specifically for Eduardo. Eduardo is the best of the best. He is proactive and responsible to every det More

by jefferylaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Amazing service. Very thorough and attentive to detail. The technician video was an amazing feature to show findings on my vehicle. And the service advisor was on top More

by Josebriz87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

I have purchased 3 BMWs from Advantage and highly recommend them. Sales person Albie Sugiharto helped me on each and provided excellent service. More

by lumh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albie Sugiharto
Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff to be helpful during your experience here at Advantage BMW Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

At 4:45 on a Saturday I got a nail in my tire. Was close to Advantage BMW but they closed at 5. Guess what they did- they worked me in and stayed late to replace my tire. They were sympathetic, co More

by Mdfg83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Mendoza
Oct 06, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Lulu laRosa was my service tech and she was amazing. She helped me with all my concerns and my car was ready quickly. Thank you Lulu for accommodating my schedule and my requests. You are amazing! More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Oct 06, 2024 -

Advantage BMW Midtown responded

Hi Gracie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

The customer service was excellent! I didn’t feel rushed or pressured. They also made me feel welcomed and appreciated as a customer! Luis was amazing. The finance manager was very thor More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 04, 2024 -

Advantage BMW Midtown responded

Crystal, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We look forward to your next visit! Take care!

October 01, 2024

Wonderful and quick service and very professional staff. Always responsive and keep me updated on status of my car. More

by Tmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward, Service
Oct 04, 2024 -

Advantage BMW Midtown responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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